User Guide Webasto Go Mobile Charger English
Table of Contents Table of Contents 1 General information............................ 3 1.1 1.2 1.3 1.4 1.5 2 Purpose of this document.......................................... Using this document.................................................. Intended Use ............................................................. Use of symbols and highlighting ................................ Warranty and liability................................................. Important safety information .............
General information | 1 1 General information 1.1 Purpose of this document The symbol of a bin with a line through it means that the instructions in the chapter on Disposal must be followed. This manual contains important instructions for the Webasto Go Mobile Charger that should be followed during installation, operation and maintenance of the product.
3 | Technical data WARNING If the cable becomes separated from the control box or the charger coupler, DO NOT ATTEMPT TO REPAIR THE CABLE YOURSELF. Contact your local Webasto dealer for assistance. You can find your nearest dealer at: https://dealerlocator.webasto.com/en-int. WARNING ALWAYS position the charger cable so that it will not be driven over, stepped on, tripped over, or otherwise damaged or stressed.
Technical data | 3 Product ID SAE 3.3 Unit description 1 1 2 3 2 Fig. 2 Label Product ID SAE 1 Part number 2 Serial number 3 Manufacturing number 3.2 Labels EU and UK CCID Caution EU and UK Webasto 4 1 3 Fig.
4 | Installation ger module detects an output ground fault, it will shut down power to the output cable and illuminate the RED indicator. l Insulation: The charger module, adapter, cable assembly, and charge coupler are completely insulated (no exposed live parts) to protect against electric shock. l Unintentional Disconnection: The charge coupler is designed to minimize unintentional disconnection.
Care instructions | 6 NOTE Note the following safety features chapter 3.4, "Safety features" on page 5. 1. Make sure the vehicle is in park (P). 2. Insert the adapter firmly into the control box. 3. Firmly insert the other end of the adapter into the appropriate wall socket. NOTE You will hear an audible “click” when the adapter is correctly inserted into the control box – make sure the adapter is fully inserted and flush with the control box before inserting the other end into the wall socket.
| Troubleshooting 8 Troubleshooting Please refer to this Troubleshooting Guide for possible solutions to common errors or difficulties with charging your vehicle using your mobile charger. NOTE Troubleshooting If you experience any troubles in the initial moment of installation and operating the Webasto Go Mobile Charger, please contact your contractual partner for support. NOTE Do not attempt to repair or service the charger yourself. There are no user serviceable parts inside this product. 1 Fig.
Troubleshooting | 8 8.1 Troubleshooting CHARGER MODE AMBER INDICATOR BLUE INDICATOR RED INDICATOR MODE EXPLANATION TROUBLESHOOTING ACTION UNPOWERED OFF OFF OFF THE MOBILE CHARGER IS NOT POWERED. IF LED INDICATORS ARE OFF AFTER PLUGGING THE ADAPTER INTO THE WALL SOCKET, THERE MAY BE NO POWER FROM THE WALL SOCKET. MAKE SURE THE WALL SOCKET IS OPERATIONAL AND THE CIRCUIT BREAKER IS IN THE “ON” POSITION. TRY USING ANOTHER WALL SOCKET. ENSURE ADAPTER IS FULLY INSERTED.
8 | Troubleshooting CHARGER MODE AMBER INDICATOR BLUE INDICATOR RED INDICATOR USER TROUBLESHOOTING ON OFF OFF THE MOBILE CHARGER HAS ENCOUNTERED A FAULT THAT REQUIRES TROUBLESHOOTING. ENSURE THE ADAPTER AND CONTROL BOX ARE PROPERLY CONNECTED. DISCONNECT, THEN RECONNECT THE ADAPTER. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT WALL SOCKET. TRY A DIFFERENT ADAPTER IF YOU HAVE ONE AVAILABLE.
Disposal | 9 9 Disposal The symbol of the crossed-out waste bin indicates that this electrical/electronic device must not be disposed of in household waste at the end of its service life. Dispose of the device free of charge at a local collection point for electrical/electronic devices. Addresses can be obtained from your city or local authority.
USA: UK only: Webasto Charging Systems, Inc. 1333 S. Mayflower Ave. Monrovia, CA 91016 USA Webasto Thermo & Comfort UK Ltd Webasto House White Rose Way Doncaster Carr South Yorkshire DN4 5JH United Kingdom Tel: +1 (888) 833-2148 evscs@webasto.com Corporate headquarters: Friedrichshafener Str. 9 82205 Gilching Germany www.webasto.com Ident No. 5911743-A-01 • 07/2022 • Errors and omissions excepted • © Webasto Charging System, Inc.
