User Manual
Table Of Contents
- Accessing Online Support
- Table of Contents
- Introduction
- Status
- Performance
- Tools
- Firmware Update
- Check for Updates
- Update Using Bootable USB Drive
- Update Using File on My Computer
- Erase Drive—Secure Erase
- Delete User Data with Secure Erase
- Create a Bootable USB Drive for Secure Erase
- Sanitize
- Delete User Data with Sanitize
- Create a Bootable USB Drive with Sanitize
- Erase Drive (WD Black)
- Bootable USB Drive for Erase Drive (WD Black)
- S.M.A.R.T.
- Diagnostic Short Test
- Diagnostic Extended Test
- Drive Details
- System Details
- Settings
- Help
6
Help
This chapter contains the following sections.
▪ Online Support
▪ Generate Report
▪ About Western Digital SSD Dashboard
Online Support
The Online Support section contains links to the Western Digital Support website,
where you’ll
find product-specific information and user guides, a searchable
Knowledge Base, and the Western Digital Community forum.
The Software & Downloads link takes you to the latest product and application
software and
firmware versions, and when specialized support is required, use the
Get Help - Create a Support Case form.
Generate Report
Click Generate Report to create and save a full system report that provides the
detailed information required for certain support cases.
The Generate Report function generates two
files:
▪ SSD_Dashboard_Report.csv
▪ SSD_Dashboard_Report_msinfo.txt.
Help
Western Digital SSD Dashboard
User Manual
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