User Manual
REPLACING A DRIVE
102
MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE
USER MANUAL
green boards should face each other.) If inserting one drive, the green board faces the
middle of the unit.
3. Gently slip a drive into the slot. Make sure the plastic tab is sticking up at the back of
the unit. Repeat with the other drive, if applicable.
4. Screw the bracket over the tops of the drives. Close the door and firmly push down
until it locks into place.
5. Reconnect the network and power cables to the device.
Note: For information about rebuilding the replacement drive, visit http://
support.wdc.com and search the knowledge base for Knowledge Base Answer ID
11007,
Important: Do not attempt to use the device during the rebuild process.
Returning a WD Drive
Important: Do not disassemble the internal drive and attached assembly components.
Return the entire internal drive assembly intact to WD.
Return the faulty drive following the instructions provided in the WD Knowledge Base
Answer ID 8.