User Manual

3
Relive It Anywhere
View your memories from anywhere using a phone, laptop, or web browser. Stream
photos and videos from your My Cloud Home app to the big screen with Google
Chromecast
™
.
Mobile App
The My Cloud Home mobile app provides robust access to a My Cloud Home device and
content management on Android and iOS platforms. This is the app used to setup the My
Cloud Home device.
Web App
The My Cloud Home web app provides quick access via an Internet browser on different
operating systems and does not require software installation. This app can be accessed
through the My Cloud Home desktop app or at the following URL: home.mycloud.com.
Desktop App
The My Cloud Home desktop app provides quick access through a Windows or Mac
computer. To install the desktop app, follow these steps:
1. Open the My Cloud Home mobile app on your mobile device.
2. Select the 3-line menu in the upper left-hand corner.
3. This will expand the menu system. Select the option Get desktop app.
4. This will open the Get the desktop app box. Select the SEND option and an
email will be sent to the email address used to create your My Cloud Home
account.
5. Once the email arrives, on your desktop select either the PC Desktop App or
MAC Desktop App, depending on what operating system your personal
computer uses.
6. After clicking one of the selections, a web browser will open. Follow the
onscreen prompt to save the
file.
7. Open the file that was downloaded and follow the onscreen prompts to install
the My Cloud Home desktop app.
8. After the desktop app installs the Allow Analytics screen will display. Select
either Allow or Don't Allow.
9. Next, login with your My Cloud Home account information.
10. When prompted, choose the OPEN IN EXPLORER (OPEN IN FINDER for macOS) or
OPEN IN BROWSER option to view the My Cloud Home device.
a. Depending on the operating system, the OPEN IN EXPLORER option will open
the My Cloud Home device in Windows File Explorer or OPEN IN FINDER in
macOS Finder.
b. The OPEN IN BROWSER option will open the My Cloud Home device in the
My Cloud Home web app.
Relive It Anywhere
My Cloud Home / My Cloud Home Duo
User Manual
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