Warranty Information
workmanship, for one (1) year from the date of purchase under normal household use and conditions and
prescribed cleaning. Zippers and stitching are warranted to the original residential retail purchaser against
failing due to defects in materials or workmanship for one (1) year from the date of purchase. Visible defects
such as rubs, tears, or holes should be reported to the retailer within 30 days after receiving the product. Fabric
damage or failure due to chemical treatments applied by the retailer or consumer, heavy soiling, improper
cleaning, spills, cuts, burns or pet damage will void this warranty. For major cleaning, consult with your retailer
or a professional furniture cleaning service. Color fastness, fading, fabric shrinkage, fiber migration, pilling,
wrinkling, and stretching are not covered under this warranty.
LEATHER – one (1) year Limited Warranty
The Manufacturer warrants to the original residential retail purchaser that all top grain cowhide leathers and
top grain leather/vinyl splits will be free from defects in materials and workmanship, and from splits and tears
due to defects in materials or workmanship, for one (1) year from the date of purchase under normal household
use and conditions and prescribed cleaning. Zippers and stitching are warranted to the original residential retail
purchaser against failing due to defects in materials or workmanship for one (1) year from the date of purchase.
This warranty does not include coverage for natural markings, wrinkling, stretching, variations in grain or color,
or fading due to exposure to the sun, heat or lights, all of which are normal or natural characteristics that are
not due to defects in materials or workmanship. Leather damage or failure due to chemical treatments applied
by the retailer or consumer, heavy soiling, improper cleaning, spills (including, but not limited to, acid, dyes,
wine, solvents, corrosive chemicals, ink, paint or body fluids), cuts, burns or pet damage will void this warranty.
ALL OTHER COMPONENTS, PARTS AND FINISHES – one (1) year Limited Warranty
All parts and components not specifically included in the above warranties, including but not limited to finishes,
legs, and casters, are warranted to the original residential retail purchaser to be free from defects in materials
and workmanship for one (1) year from the date of purchase under normal household use and conditions. Color
variations will exist from time to time and are not due to any defect in materials or workmanship.
WARRANTY SERVICE
For one (1) year after the date of purchase by the original residential retail purchaser, the Manufacturer will
either repair or replace (at its option) any product that has a defect in materials or workmanship covered by this
Limited Warranty without charge. To obtain service under this Limited Warranty, you must contact the
original furniture retailer from whom you purchased the product and provide the serial number and
proof of the original purchase. If required, the retailer will contact the Manufacturer to obtain service. The
original residential retail purchaser is responsible for delivery to and from the retailer, if necessary. If the
applicable warranty period continues for more than one (1) year, then after one (1) year, the Manufacturer will
provide the replacement parts and materials, but the original residential retail purchaser will be responsible for
all labor and shipping costs associated with the repair or replacement of the parts and materials. Mattresses
having a warranty of more than one (1) year will be replaced for the original residential retail purchaser on a
pro-rated basis as stated above under “SLEEPER MATTRESS”.
If a problem occurs and you have moved or your retailer has moved, contact the Manufacturer’s Consumer
Manufacturer reserves the right to substitute materials of equal quality. The Manufacturer reserves the right to
change specifications without notification.
IMPORTANT INFORMATION
THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, LIABILITIES
AND OBLIGATIONS OF THE MANUFACTURER, ORAL OR WRITTEN, EXPRESSED OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. NO REPRESENTATIVE OF THE MANUFACTURER OR ITS RETAILERS
IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THIS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES AND,
THEREFORE, IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF
Relations Department . If identical materials are unavailable at the time of repair, the