User manual

Appendix: Troubleshooting
102 Wavion
CHAPTER 10
Appendix: Troubleshooting
We hope your experience with the WS410 is as smooth as possible. In this section we
provide tips to solve some common problems.
Problem Solution
Unable to Ping or HTTP the New
Unit
• Check the Power
• Is the AP Operational? Check the LED, make
sure it showing Green on the Status
• WS410 default IP Address is 192.168.1.1 /24
mask
Client unable to acquire an IP
Address from DHCP Server
• Is the AP Operational?
• Check the DHCP Server. Use Static IP to test
the DHCP configuration
• Check for Interference. Noise level should be
around -97dBm to -82dBm
Clients experiencing low
throughput
• Check for Interference. Noise level should be
around -97dBm to -82dBm
• Check the clients modulation rate e.g 54Mbps,
38Mbps, 11Mbps....