User manual

Appendix: Troubleshooting
113 Wavion
Chapter 9
Appendix: Troubleshooting
We hope your experience with the WBS-2400 is as smooth as possible. In this section we
provide tips to solve some common problems.
Basic Troubleshooting
Problem Solution
Default user and password User: admin
Password: admin
Unable to Ping or HTTP the New Unit
• Check the Power
• Is the BST Operational? Check the LED, make
sure it showing Green on the Status
• WBS-2400 default IP Address is 192.168.1.1 /24
mask
Client unable to acquire an IP Address from
DHCP Server
• Is the BST Operational?
• Check the DHCP Server. Use Static IP to test the
DHCP configuration
• Check for Interference. Noise level should be
between -97dBm to -82dBm
Clients experiencing low throughput
• Check the Network Interfaces, 802.11b/g for Wifi
activity and try to select a better channel using
the Automatic Channel Selection (ACS).
• Check for Interference. Noise level should be
around -97dBm to -82dBm
• Check the client’s modulation rate e.g. 54Mbps,
48Mbps, 11Mbps....
Self Backhaul
Link Down
• Check that both BST configured to the same
Operational channel
• Check that Peer BST MAC address are set to the
correct value
Link is Poor
• Check that range is set to the correct value on
both BST
•
Check that beacon period is the same for both