User manual

13Wavecom WMOD2B Modem
TROUBLESHOOTING
5.2 The modem always returns «Error» when trying to issue a communication
A) Issue AT+CMEE=1 to have extended error code and retry
Diagnostic Hint
0 Phone failure Call your technical support
3 Operation not allowed
4 Operation not supported
10 SIM not inserted
➞ Insert the SIM card in the SIM holder of the modem,
➞ If SIM card is inserted, insure that it is clean and properly inserted.
11 SIM PIN required Enter PIN code
12 SIM PUK required Enter PUK code (call your network provider if you don’t know this code)
13 SIM Failure Check validity of your SIM card. If SIM damaged, call your network provider
16 Incorrect password Check the code you entered
17 SIM PIN2 required Enter PIN2 code
18 SIM PUK2 required Enter PUK2 code (call your network provider if you don’t know this code)
26 Dial string too long Check your phone number (max 20 digits)
30 No network service
For all other codes, and/or details, see AT commands manual.
B) Additional hints
❑ Is the modem registered on the network?
Does the AT-Command AT + CREG? answers 0,1 (registered) or 0,5 (registered roaming)?
➫ If not, check that the received signal is strong enough to synchronize on the Network (use AT+CSQ).
Error
code