User guide

Table of Contents
Multi-Tech Systems, Inc. MultiModem Cell User Guide 3
Contents
Chapter 1 – Product Description and Specifications ..................................................... 5
Product Description .................................................................................................................................................. 5
Related Documentation ............................................................................................................................................ 6
MultiModem MTCBA-E1 (EDGE) ............................................................................................................................................. 6
MultiModem MTCBA-C1 (CDMA) ............................................................................................................................................ 6
MultiModem MTCBA-G2 (GPRS) ............................................................................................................................................. 6
Safety ........................................................................................................................................................................ 7
General Safety ......................................................................................................................................................................... 7
RF Interference Issues ............................................................................................................................................................. 7
Vehicle Safety .......................................................................................................................................................................... 7
Maintenance of the Wireless MultiModem ............................................................................................................................... 7
Handling Precautions ............................................................................................................................................................... 7
Front Panel ............................................................................................................................................................... 8
LEDs ........................................................................................................................................................................................ 8
Package Contents .................................................................................................................................................... 8
Specifications ............................................................................................................................................................ 9
9-Pin Fem-D Sub Serial Connector ........................................................................................................................ 10
4-Position DIP Switch ............................................................................................................................................. 10
DIN Rail Mounting ................................................................................................................................................... 10
Chapter 2 – Activation and Installation ...............................................................................11
Activate Your Wireless Account.............................................................................................................................. 11
Insert the SIM Card into Holder [if required] ........................................................................................................... 11
Connect the Antenna, Serial or USB Cable, Power, Optional Power or Voice Cable ............................................ 12
Optional Mounting ................................................................................................................................................... 13
Flat Surface Mounting ............................................................................................................................................................ 13
USB CDC-ACM Virtual COM Port Installation ........................................................................................................ 14
Install Virtual COM Port .......................................................................................................................................................... 14
Install the Modem Driver ........................................................................................................................................................ 15
Chapter 3 – Using Your Wireless Modem ............................................................................ 19
Phone Numbers for the Wireless Modem ............................................................................................................... 19
Examples of Useful AT Commands ........................................................................................................................ 19
Verifying Signal Strength ........................................................................................................................................................ 19
Checking Network Registration and Roaming Status ............................................................................................................. 19
Checking the Modem’s Identity .............................................................................................................................................. 19
Connecting to the Internet ...................................................................................................................................... 20
Connecting to a CDMA Network for Internet Access.............................................................................................................. 20
Connecting to an EDGE Network for Internet Access ............................................................................................................ 20
Create Your Dial-Up Connection in Windows Vista and XP ................................................................................................... 21
Generic Dial-Up Method - Non-Windows ............................................................................................................................... 22
Appendix A – Regulatory Compliance .................................................................................. 23
EMC, Safety, and R&TTE Directive Compliance.................................................................................................................... 23
International Modem Restrictions ........................................................................................................................................... 23
FCC Part 15 Class B Statement............................................................................................................................................. 23
Industry Canada ..................................................................................................................................................................... 23
4BAppendix B - Cellular Information ......................................................................................... 24
Antenna System for Cellular Devices ..................................................................................................................... 24
FCC Requirements for the Antenna ....................................................................................................................... 24
Antenna Specifications ........................................................................................................................................... 24
CDMA RF Specifications ........................................................................................................................................................ 24
CDMA Antenna Requirements/Specifications ........................................................................................................................ 24