® MultiModem Cell Wireless Modem User Guide
Copyright and Technical Support MultiModem® Cell User Guide Wireless Modem MTCBA-E1, MTCBA-E1-U, MTCBA-C1, MTCBA-C1-U, MTCBA-G2, MTCBA-G2-U S000489A, Revision A Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2010 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Table of Contents Contents Chapter 1 – Product Description and Specifications ..................................................... 5 Product Description .................................................................................................................................................. 5 Related Documentation ............................................................................................................................................ 6 MultiModem MTCBA-E1 (EDGE) ................
Table of Contents GSM/EGSM RF Specifications............................................................................................................................................... 24 GSM Antenna Requirements/Specifications .......................................................................................................................... 25 PTCRB Requirements for the Antenna ........................................................................................................................
Chapter 1 – Product Description and Specifications Product Description The Multi-Tech MultiModem® Cell cellular modems are a ready-to-deploy, standalone modems that provide wireless data communication and integrate seamlessly with virtually any application. The MultiModem Cell cellular modem is based on industry-standard open interface and utilizes Multi-Tech’s Universal Socket design.
Chapter 1 – Product Description and Specification Related Documentation MultiModem MTCBA-E1 (EDGE) The MultiModem EDGE wireless modem delivers some of the fastest cellular wireless data speeds utilizing EDGE technology. It allows users to connect to the Internet, send and receive data up to three times faster than possible with an ordinary GSM/GPRS network making it ideal for highly data-intensive multimedia applications.
Chapter 1 – Product Description and Specifications Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations.
Chapter 1 – Product Description and Specification Front Panel The front panel is designed with LEDs that display modem activity. The LEDs display modem activity, such as transmit and receive data, carrier detection, link status, terminal ready indicating connection to the pc, and the power indicator. The SIM door on the right side of the modem provides access to the SIM card holder for those configurations.
Chapter 1 – Product Description and Specifications Specifications Features Performance Band, Frequency Packet Data Circuit-Switched Data Short Message Services- SMS Antenna Connector SIM Connector RS232 Connector USB Connector*** Power Connector Voltage Serial Power* MTCBA-E1/-U EDGE: E-GPRS Class 10, GPRS: Class 12 Quad-band GSM/GPRS/EDGE 850/900/1800/1900MHz MTCBA-C1/-U CDMA2000 1xRTT GPRS; Class 10 Dual-band 800/1900 MHz CDMA; 800 MHz and 800/1900 MHz Quad-band, GSM/GPRS, 850/900/1800/1900 MHz,
Chapter 1 – Product Description and Specification 9-Pin Fem-D Sub Serial Connector The following table explains the pin functions.
Chapter 2 – Activation and Installation Activate Your Wireless Account Please refer to the wireless account Activation Notices included with your unit and located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account. Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number. The phone number may simply be given to you by your wireless service provider or it may be on the SIM card or both.
Chapter 2 – Activation and Installation Connect the Antenna, Serial or USB Cable, Power, Optional Power or Voice Cable 1. 2. 3. Connect a suitable antenna to the ANT connector on the right side of the unit (see antenna specifications in Chapter 1). If you are connecting to a serial interface, connect a serial cable to the RS232 connector on the back of the unit and connect the other end of the serial cable to the serial port on your PC.
Chapter 2 – Activation and Installation Optional Mounting The Cell can be panel mounted with screws spaced according to the measurement shown. Flat Surface Mounting The Cell can be panel mounted with screws spaced according to the measurements showing. Note: Use either #4 or #6 pan head screws for all four mount locations. DIN Rail Mounting Your Cell can be mounted in a rack enclosure using the DIN Mounting kit supplied with your product. Vertical Mounting Multi-Tech Systems, Inc.
Chapter 2 – Activation and Installation USB CDC-ACM Virtual COM Port Installation Windows XP (SP3 or greater), VISTA, 2003 Server, Windows 7 (32-bit or 64-bit), Linux (Kernel 2.6.xx using CDC-ACM module) are supported. For Linux, a 2.6.28 kernel or greater is required. The standard CDC-ACM driver will work. Note: Certain levels of Windows have an issue with their CDC-ACM driver (Usbser.sys). If you are having connection problems (file download, web pages not loading) your version of Usbser.
Chapter 2 – Activation and Installation 8. There will be a transitory screen, then the process will complete. Click on the Finish button. 9. Next, continue with installing the modem driver. Install the Modem Driver 1. 2. Click on the Control Panel button from the main splash screen on the CD. The Control Panel is displayed, double-click on Phone and Modem Options icon. Then click on the Modems tab. Multi-Tech Systems, Inc.
Chapter 2 – Activation and Installation 3. When this Phone and Modem Options screen appears, click on the Add button. 4. On the Install New Modem screen, click Don’t detect my modem, I will select it from a list. Then click Next >. 5. On the Install New Modem screen, click the Have Disk button to browse for the driver file on the MultiModem CD. Then click Next>. 16 Multi-Tech Systems, Inc.
Chapter 2 – Activation and Installation 6. Make sure that the MultiModem CD is inserted into your CD-ROM, browse to your MultiModem CD. 7. Select the MTSMCIP_MTCMRIP.INF file. Then click OK. 8. In the Models window, scroll down the list of Models and select the model that is applicable to your modem. Once you have selected your model, click on Next>. Multi-Tech Systems, Inc.
Chapter 2 – Activation and Installation 9. You will now have to choose which com port the MultiModem is connected to. If you know exactly which port your modem is on, click on that port; otherwise, go to Device Manager > Ports (COM & LPT) to verify which port the MultiModem Cell MTCBA-X-U is installed on. Click Next >. 10. To finish the install, click on Finish. You have now successfully installed the MultiModem driver to your PC. Verifying That Your Modem Has Been Installed Successfully 18 1.
Chapter 3 – Using Your Wireless Modem Phone Numbers for the Wireless Modem ● Every wireless modem will have its own unique phone number. ● The phone number may simply be given to you by your wireless service provider or it may be on the SIM card or both. Wireless provider implementations may vary. Examples of Useful AT Commands A Note About HyperTerminal In order to verify signal strength and roaming status, you must use a terminal application such as HyperTerminal.
Chapter 3 – Using your Wireless Modem Connecting to the Internet The Multi-Tech MultiModem Cell is designed for a GPRS wireless network. Internet access can be setup in Windows Dial-Up Networking (DUN) of the computer that the MultiModem Cell is serving. For a GPRS network, you have to create an Access Point Name in the Phone and Modem Options dialog in Windows Control Panel and then create your Windows Dial-Up Connection (DUN).
Chapter 3 – Using your Wireless Modem Create Your Dial-Up Connection in Windows Vista and XP 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Click on Start and then click on Control Panel. In the Control Panel, double-click on Network Connections. On the Network Connections screen on the left-hand side under Network Tasks, click on Create a new connection. The New Connection Wizard should appear. It will walk you through setting up your Internet connection. Click on Next > to begin.
Chapter 3 – Using your Wireless Modem Generic Dial-Up Method - Non-Windows 1. If CDMA, dial onto the network using AT#777 2. If GPRS/EDGE: a. To set up an Access Point Name (APN) enter: AT+CGDCONT=1, “IP”,”” Where is the APN server supplied by your carrier b. dial onto the network using AT*99***1# Serial Baud Rate Your MultiModem Cell is defaulted to a serial baud rate of 115200 from the factory.
Appendix A – Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2004/108/EC of 31 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage lim
Appendix B - Cellular Information 4B Antenna System for Cellular Devices The cellular/wireless performance is completely dependent on the implementation and antenna design. The integration of the antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the performance is not compromised. If changes are made to the certified antenna system of the MultiModem, then recertification will be required by specific network carriers such as Sprint.
Appendix B – Cellular Information GSM Antenna Requirements/Specifications Frequency Range Impedance VSWR Typical Radiated Gain Radiation Polarization Antenna Loss TRP/TIS 824 – 960 MHz / 1710 – 1990 MHz 50 Ohms VSWR shall not exceed 2.0:1 at any point across the bands of operation 3 dBi on azimuth plane Omni-directional Vertical Free space not to exceed -3db Including cable loss the total radiate power (TRP) at the antenna shall be no less than +22/24.
Appendix C – DC Power Cable DC Power Cable Dimensions 26 Multi-Tech Systems, Inc.
Appendix D – Environmental Information Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
Appendix B – Cellular Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2002/95/EC Multi-Tech Systems, Inc. confirms that this product now complies with the chemical concentration limitations set forth in the directive 2002/95/EC of the European Parliament (Restriction Of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS) These Multi-Tech Systems, Inc.
Appendix B – Cellular Information C – RoHS 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc.
