® Wireless Modem User Guide
Copyright and Technical Support MultiModem® Cell User Guide Wireless Modem MTCBA-E1, MTCBA-E1-U, MTCBA-C1, MTCBA-C1-U, MTCBA-G2, MTCBA-G2-U, MTCBA-H5, MTCBA-H5-U S000489G, Revision G Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2013 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Contents Chapter 1 – Product Description and Specifications ........................................................................................... 5 Product Description ........................................................................................................................................................ 5 Related Documentation .................................................................................................................................................. 6 Safety ....
Contents International Modem Restrictions ................................................................................................................................ 31 EMC Requirements for Industry Canada ........................................................................................................................ 32 Waste Electrical and Electronic Equipment Statement .................................................................................................. 32 WEEE Directive ........
Chapter 1 – Product Description and Specifications Product Description The Multi-Tech MultiModem® Cell cellular modems are ready-to-deploy, standalone modems that provide wireless data communication and integrate seamlessly with virtually any application. The MultiModem Cell cellular modem is based on industry-standard open interface and uses Multi-Tech’s Universal Socket design. The Cell modem is designed with a quad-band GSM/GPRS network, a dual-band CDMA2000 1xRTT network or a Pentaband HSPA+ network.
Chapter 1 – Product Description and Specifications Related Documentation The following table describes additional documentation for each model. Model MultiModem MTCBA-E1 (EDGE) Additional Documentation You can configure the MultiModem MTCBA-E1 wireless router using the EDGE AT Commands. For more information refer to the Reference Guide for the MultiModem Wireless EDGE Modems, part number S000474x.
Chapter 1 – Product Description and Specifications ● Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use. Sécurité RF En raison de la possibilité d'interférences de radiofréquence (RF), il est important que vous suiviez une quelconque réglementation concernant l'utilisation du matériel radio. Suivez les conseils de sécurité ci-dessous.
Chapter 1 – Product Description and Specifications ● Keep the device on the opposite the side of the body from the pacemaker to add extra distance between the pacemaker and the device. ● Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or jacket pocket directly over the pacemaker). Vehicle Safety ● Do not use this device while driving. ● Respect national regulations on the use of cellular telephones in vehicles.
Chapter 1 – Product Description and Specifications LEDs LED Indicators TD Transmit Data: Lit when modem is transmitting data. RD Receive Data: Lit when modem is receiving data. CD Carrier Detect: Lit when data connection has been established. TR Terminal Ready: Lit when modem is transmitting data. LS Link Status Dependent on Model -E1 version* (AT^SSYNC=1) Permanently off.
Chapter 1 – Product Description and Specifications Package Contents Note: Your wireless provider supplies the SIM card (not needed for –C1 versions). Unbundled Package with No Accessories 1 modem Note: You must supply mounting screws, AC or DC power supply, and an antenna. Bundled Package With Accessories 1 modem 1 antenna 1 RS232 or USB cable 1 power supply with serial versions Note: You must supply mounting screws.
Chapter 1 – Product Description and Specifications Category Radio Compliance Safety Compliance Network Compliance Description EN55024 FCC Part 22, 24 RSS132, 133 EN301 489-1 EN301 489-7 EN301 511 AS/ACIF S042.1, S042.3 UL/cUL 60950-1 2nd Ed IEC60950-1 2nd Ed am.1 PTCRB 1Actual performance speeds may be affected by a variety of attributes such as cell tower distance, data loads, position of the sun, wind speeds, packet sizes, etc. 2 UL Listed @ 40°C, limited by power supply.
Chapter 1 – Product Description and Specifications Category Operating Temperature2 (verified tested temp) Storage Temperature Humidity Description -40° to 185° F -40° to 85° C -40°to 185° F -40° to 85° C Relative humidity 20%-90% noncondensing Certifications, Compliance EMC Compliance Radio Compliance Safety Compliance Network Compliance 12 FCC Part 15 FCC Part 22, 24 RSS132, 133 UL/cUL 60950-1 2nd Ed IEC60950-1 2nd Ed am.
Chapter 1 – Product Description and Specifications 1Actual performance speeds may be affected by a variety of attributes such as cell tower distance, data loads, position of the sun, wind speeds, packet sizes, etc. 2 UL Listed @ 40°C, limited by power supply. UL Certification does not apply or extend to an ambient above 40°C and has not been evaluated by UL for ambient greater that 40°C. "UL has evaluated this device for use in ordinary locations only.
Chapter 1 – Product Description and Specifications Category Radio Compliance Safety Compliance Network Compliance Description FCC Part 22, 24 RSS132, 133 EN301 489-1 EN301 489-7 EN301 511 AS/ACIF S042.1, S042.3 UL/cUL 60950-1 2nd Ed IEC60950-1 2nd Ed am.1 PTCRB, GCF 1Actual performance speeds may be affected by a variety of attributes such as cell tower distance, data loads, position of the sun, wind speeds, packet sizes, etc. 2 UL Listed @ 40°C, limited by power supply.
Chapter 1 – Product Description and Specifications Category Description Operating Temperature2 (verified tested temp) Storage Temperature Humidity -22°to 167° F -30° to 75° C -40°to 185° F -40° to 85° C Relative humidity 20%-90% noncondensing Certifications, Compliance EMC Compliance FCC Part 15 EN55022 EN55024 FCC Part 22, 24 RSS132, 133 EN301 489-1 EN301 489-7 EN301 489-24 UL/cUL 60950-1 2nd Ed IEC60950-1 2nd Ed am.
Chapter 1 – Product Description and Specifications 0.032A, 0.296W 0.119A, 1.10W 0.261A, 2.39W 0.332A 1.60A 0.020A, 0.400W 0.059A, 1.18W 0.128A, 2.56W 0.196A 1.645A 0.014A, 0.448W 0.039A, 1.25W 0.085A, 2.72W 0.152A 1.480A 20 volts 32 volts Power MTCBA-H5-U GSM Typical 5 volts 0.088A, 0.44W Maximum 0.250A, 1.21W Peak TX 0.62A Peak Rst (Inrush Current) 1.25A HSDPA Typical 5 volts 0.187A, 0.91W Maximum 0.478A, 2.22W Peak TX 0.62A Peak Rst (Inrush Current) 1.
Chapter 1 – Product Description and Specifications 9-Pin Fem-D Sub Serial Connector The following table explains the pin functions.
Chapter 2 – Activating and Installing Activating Your Wireless Account Refer to the wireless account Activation Notices included with your unit. Choose the notice for your wireless network provider and follow the directions to activate your account. Phone Numbers for the Wireless Modem Every wireless modem has a unique phone number. Your wireless service provider may give you this number or it might be included on the SIM care. Wireless provider implementations may vary.
Chapter 2 – Activating and Installing Connecting the Antenna, Serial or USB Cable, Power, Optional Power or Voice Cable MTCBA-H5 models do not support voice. The Voice jack is not included on MTCBA-H5 models. Connect a suitable antenna to the ANT connector on the right side of the unit. See antenna specifications in Chapter 1. 2.
Chapter 2 – Activating and Installing For Optional Direct DC Power ● Screw-on the DC power cable to the power connector on the modem. ● Then attach the two wires at the other end of the DC power cable to a DC fuse/terminal block. ● Connect the red wire to the "+" (positive) terminal and the black wire to the "–" (negative) terminal. Be sure the GND connection is correct. Note: The device provides over-voltage protection. For additional protection, you may want to add additional filtering to the DC input.
Chapter 2 – Activating and Installing Installing USB CDC-ACM Virtual COM Port Note: To install the USB driver for the MTCBA-H5-U model, download the guide USB Driver Installation Guide, part number S000553. Follow the instructions in that guide to install the USB driver. Windows XP (SP3 or greater), VISTA, 2003 Server, Windows 7 (32-bit or 64-bit), Linux (Kernel 2.6.xx using CDC-ACM module) are supported. For Linux, a 2.6.28 kernel or greater is required. The standard CDC-ACM driver works.
Chapter 2 – Activating and Installing 3. When the Phone and Modem Options window appears, click Add. 4. On the Install New Modem window, click Don’t detect my modem, I will select it from a list. Then click Next. 5. On the Install New Modem screen, click the Have Disk button to browse for the driver file that you downloaded from the Multi-Tech website.
Chapter 2 – Activating and Installing Click Next. 6. Browse to the location where you downloaded the driver. 7. Select the MTSMCIP_MTCMRIP.INF file. Then click OK. 8. In the Models window, scroll down the list of Models and select the model that is applicable to your modem.
Chapter 2 – Activating and Installing Once you have selected your model, click Next. 9. Choose the com port to which the MultiModem is connected. If you know exactly which port your modem is on, click on that port; otherwise, go to Device Manager > Ports (COM & LPT) to verify which port the MultiModem Cell MTCBA-X-U is installed on. Click Next. 10. 24 To finish the install, click Finish.
Chapter 2 – Activating and Installing You have now successfully installed the MultiModem driver to your PC. Verifying That Your Modem is Installed Successfully 1. After you have successfully installed the MultiModem driver as stated above, you should be brought back to the Phone and Modems Options screen. Make sure that the modem is now listed under the columns Modem and Attached To (the correct com port). 2. Highlight the modem and then click on Properties. 3.
Chapter 3 – Using Your Wireless Modem Phone Numbers for the Wireless Modem ● Every wireless modem has a unique phone number. ● The phone number may simply be given to you by your wireless service provider or it may be on the SIM card or both. Wireless provider implementations may vary. Examples of Useful AT Commands AT commands can be used to operate, configure, and query your modem. AT commands for the MultiModem Cells are published in separate Reference Guides posted on the Multi-Tech web site.
Chapter 3 – Using Your Wireless Modem Checking the Modem’s Identity Use the ATI command. This command uses the capital letter I after AT) 1. Type ATI0 (Note: The command ends in a zero) The manufacturing data displays. For example: Wavecom Modem Multiband G850 1900 2. Type ATI3 The software version displays. For example: 651_09gg... 3. Type ATI6 Displays modem data features. For example: data rates, data modes, fax classes.
Chapter 3 – Using Your Wireless Modem Set the Access Point Name (APN) into the Modem’s Properties on your PC Before your EDGE modem can connect to your provider’s network, you must tell the modem the APN that it’s going to connect to. The APN is a server name that your account is setup on with your provider. You provider supplies you with your APN. Some better known APNs include: ● AT&T; PROXY, or INTERNET, or PUBLIC ● T-Mobile: INTERNET2. VOICESTREAM.COM, or INTERNET3.VOICESTREAM.COM, or WAP.
Chapter 3 – Using Your Wireless Modem Create Your Dial-Up Connection in Windows Vista and XP 1. From Start, select Control Panel. 2. In the Control Panel, double-click Network Connections. 3. On the Network Connections screen on the left-hand side under Network Tasks, click Create a new connection. 4. The New Connection Wizard appears. It walks you through setting up your Internet connection. Click Next. 5. On the Network Connection Type screen, select Connect to the Internet. Click Next. 6.
Chapter 3 – Using Your Wireless Modem Disconnecting To disconnect the connection: 1. Right click on the connection icon in your system tray. 2. From the menu that appears, select Disconnect. Generic Dial-Up Method - Non-Windows 1. If CDMA, dial onto the network using AT#777 2. If GPRS/EDGE: a. To set up an Access Point Name (APN) enter: AT+CGDCONT=1, “IP”,”” Where is the APN server supplied by your carrier. b.
Appendix A – Regulatory Compliance FCC Part 15 Class B Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix A – Regulatory Compliance EMC Requirements for Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. This device complies with Industry Canada RSS Appliance radio exempt from licensing. The operation is permitted for the following two conditions: 1. the device may not cause harmful interference, and 2.
Appendix A – Regulatory Compliance REACH Statement Registration of Substances: After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”. In light of the definition in § 7.
Appendix A – Regulatory Compliance Information on HS/TS Substances According to Chinese Standards In accordance with China’s Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
Appendix A – Regulatory Compliance Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems, Inc.
Appendix B - Cellular Information Antenna System for Cellular Devices The cellular/wireless performance is completely dependent on the implementation and antenna design. The integration of the antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the performance is not compromised. If changes are made to the certified antenna system of the MultiModem, then recertification is required by specific network carriers such as Sprint.
Appendix B – Cellular Information GSM/EGSM RF Specifications Frequency RX Frequency TX GSM 850 869 to 894 MHz 824 to 849 MHz EGSM 900 925 to 960 MHz 880 to 915 MHz GSM 1800 1805 to 1880 MHz 1710 to 1785 MHz GSM 1900 1930 to 1990 MHz 1850 to 1910 MHz GSM Antenna Requirements/Specifications Frequency Range Impedance VSWR Typical Radiated Gain Radiation Polarization Antenna Loss TRP/TIS 824 – 960 MHz / 1710 – 1990 MHz 50 Ohms VSWR shall not exceed 2.
Appendix B – Cellular Information Antennas Available from Multi-Tech Systems, Inc. Part Number Description Quantity Hinged Right Angle 800/900/1800/1900 MHz Cellular Antenna, 7.5" Hinged Right Angle 800/900/1800/1900 MHz Cellular Antenna, 7.5" Hinged Right Angle 800/900/1800/1900 MHz Cellular Antenna, 7.
Appendix C – DC Power Cable DC Power Cable Dimensions MultiModem Cell User Guide 39
