User Manual

BEFORE YOU BEGIN
Return Material Authorization (RMA)
xix P-Com AirPro Gold
RETURN MATERIAL AUTHORIZATION
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(RMA)
Before you return equipment to a Service/Repair Center, you need a
Return Material Authorization (RMA) number.
To get the RMA number:
1 Gather the following information:
• unit model number
• unit serial number
• address to where unit was sold, billed, or shipped
• purchase order number (if unit not under warranty)
• whether credit or service is required
• description of unit failure (no sync, no output, etc.)
2 From within the USA, call Customer Service at 1-800-500-PCOM
From outside the USA, call Customer Service at 408-866-3666, or contact one
of the Service and Repair centers (see page xv).
3 Provide Customer Service with the information gathered in Step 1.
When returning equipment, be sure to write the RMA number on the outside of
the shipping carton.
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INTERNATIONAL SALES OFFICES
P-Com, Inc. international sales offices are located throughout the world.
See Table B.
Table B International Sales Offices
Country Telephone FAX
United Kingdom 44.1527.62229 44.1527.66436
Singapore 65.223.6883 65.223.6228
China 86.10.6467.1905 86.10.6467.1906
India 91.1246.3646.14/15/16 91.1246.358743
Pakistan 9221.582.2401 9221.583.8724
Russia 7095.182.45.03 7095.182.68.15
Latin America 408.866.3666 408.874.4205
Dubai 971.4.394.7810 971.4.394.7812
NOTE
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