Manual

V. Controller Operation (cont.)
C. Control Operation During A Power Failure
The controller includes integral power backup. In the event of a
power failure, the control shifts into a power-saving mode. The dis-
play and motor shut down, but it continues to keep track of the time
and day for a minimum of 48 hours.
The system configuration settings are stored in a non-volatile
memory and are stored indefinitely with or without line power. The
Time of Day flashes when there has been a power failure. Press any
button to stop the Time of Day from flashing.
If power fails while the unit is in regeneration, the control will save the
current valve position before it shuts down. When power is restored,
the control will resume the regeneration cycle from the point where
power failed. Note that if power fails during a regeneration cycle,
the valve will remain in it’s current position until power is restored.
System installation should include all required safety components to
prevent overflows resulting from a power failure during regeneration.
The control will not start a new regeneration cycle without line power.
If the valve misses a scheduled regeneration due to a power failure,
it will queue a regeneration. Once power is restored, the control will
initiate a regeneration cycle the next time that the Time of Day equals
the programmed regeneration time. Typically, this means that the
valve will regenerate one day after it was originally scheduled.
PROBLEM CAUSE SOLUTION
1. Loss of Water Pressure Sediment buildup in filter bed A. Perform a manual backwash
B. Make sure unit is plugged in
C. Replace media bed
2. Drain Flows Continuously Foreign material in control Remove piston assembly and inspect bore, remove foreign
material & check control in various ports
3. Wrong time of day Power Outage Reset time of day, be sure power supply is uninterrupted
4. Controller Cycles Continuously Faulty timer board or microswitch A. Perform a manual regeneration to clear issue
B. Check programming for accuracy
C. Make sure all wire connections are secure
5. Unfiltered water in house A. Bypass in bypass position
B. Valve stalled in backwash
C. No air in tank
D. Media is fouled
E. No power to valve
F. System is plumbed in backwards
G. System needs to be regenerated more frequently
A. Move bypass to service position
B. Have valve serviced
C. Have valve serviced
D. Have media replaced
E. Restore power to valve
F. Correct plumbing
G. Increase regeneration frequency
6. System fails to regenerate A. Electrical service to unit has been interrupted
B. Timer is defective
C. Power failure
A. Ensure permanent electrical service (check fuse, plug, GFCI)
B. Replace timer
C. Reset time of day
ERROR CODE CAUSE SOLUTION
(Err 0) Drive motor is stalled See above troubleshooting table, #5-B
(Err 1) Drive motor runs continuously See above troubleshooting table, #4
(Err 2) There has been more than 99 days since the last regeneration Initiate a manual regeneration. Verify that all master programming in the
timer matches the master programming chart.
(Err 3) Control Board memory failure Replace control board
Troubleshooting
Error Codes
Note: Error codes appear in the service display.
IOM-WQ-PWBWIRONZ 1318 EDP# 2915999 © 2013 Watts
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