Troubleshooting guide
Page 2
Thank you for your purchase of a state of the art Reverse Osmosis (RO) water treatment system. Water
quality concerns are becoming more of a focus for the public. You may have heard about contaminants in the
drinking water, such as Arsenic, Chromium, Cryptosporidium or Giardia. There may also be some local water
issues such as high levels of Lead and Copper. This Watts water treatment system has been designed and tested to
provide you with high quality drinking water for years to come. The following is a brief overview of the system.
Your Reverse Osmosis System:
Osmosis is the process of water passing through a semi permeable membrane in order to balance the concentration
of contaminants on each side of the membrane. A semi permeable membrane is a barrier that will pass some particles
like clean drinking water, but not other particles like arsenic and lead.
Reverse osmosis uses a semi permeable membrane; however, by applying pressure across the membrane, it
concentrates contaminants (like a strainer) on one side of the membrane, producing crystal clear water on the other.
This is why RO systems produce both clean drinking water and waste water that is ushed from the system. This
reverse osmosis system also utilizes carbon block ltration technology, and can therefore provide a higher quality
drinking water than carbon ltration systems alone.
Your system is a six stage RO which is based upon separate treatment segments within the one complete water
ltration system. These stages are as follows:
Stage 1 – Sediment lter, recommended change 6 months.
The rst stage of your RO system is a ve micron sediment lter that traps sediment and other particulate
matter like dirt, silt and rust which affect the taste and appearance of your water.
Stage 2 & 3 – Carbon lter, recommended change 6 months.
The second and third stage contain a 5 micron carbon block lter. This helps ensure that chlorine, chloramines
and other materials that cause bad taste and odor are greatly reduced.
Stage 4 & 5- Membranes, recommended change 2-5 years.
Stage four and ve contain RO membranes. A semi permeable membrane will effectively take out TDS &
Sodium and a wide range of contaminants such as Percholate, Chromium, Arsenic, Copper, Lead as well as
Cysts, such as Giardia and Cryptosporidium. Because the process of extracting this high quality drinking
water takes time, your RO water treatment system is equipped with a storage tank.
Stage 6- Carbon in-line lter, recommended change 6 - 12 months.
The nal stage is an in-line granular activated carbon (GAC) lter. This lter is used after the water
storage tank and is used as a nal polishing lter.
Note: Filter & Membrane life may vary based upon local water conditions and/or use patterns.
System Maintenance
Just because you can not taste it, does not mean that it is not there. Contaminants such as Lead, Chromium and
Arsenic are undetectable to the taste. Additionally, over time if you do not replace the lter elements, other bad
tastes and odors will be apparent in your drinking water.
With proper installation and maintenance, this system will provide you with high quality water for years to come.
All of Premier’s water enhancement products are rigorously tested by independent laboratories for safety and
reliability.
If you have any questions or concerns, please contact our customer service department at 1-800-752-5582
(outside USA 480-675-7995) or refer to our on-line troubleshooting guide at www.wattspremier.com.