Troubleshooting guide
Page 14
Membrane Replacement
Use a 5/8” wrench to remove the White Tube tting on the left side 
of the horizontal membrane housing (end with one elbow).
Step 1 
Step 2
Step 3
Step 5
Step 6
This reverse osmosis system contains a replaceable component (the RO membrane) which is critical to the efciency of 
the system. Replacement of this reverse osmosis membrane should be with one of identical specications as dened by 
Watts to assure the same efciency and contaminant reduction performance. 
Membranes have a life expectancy between 2 and 5 years, depending on the incoming water conditions and the 
amount the RO system is used. This reverse osmosis membrane is critical for effective reduction of total dissolved 
solids (TDS). The product water should be tested periodically to verify that the system is performing satisfactorily. 
Normally, a membrane would be replaced during a semiannual or annual lter change.  However, if at any time 
you notice a reduction in water production or an unpleasant taste in the reverse osmosis water, it could be time 
to replace the membrane. Watts recommends replacing the membrane when TDS reduction falls below 75%.
A water sample may be sent to Watts for a free diagnosis of your membrane performance. To 
send a water sample, use two (2) clean containers and ll ½ cup of tap water in one container 
and ½ cup of  reverse osmosis water in 2nd container. Clearly label each sample.  Send the 
samples to the address listed on the cover of this manual attention “Water Samples”. Watts 
will test the water and mail or call you with the results.
Note:
Step 1 
Turn off the incoming water supply to the RO.
Open the RO Faucet and allow water to drain from the tank until it 
is completely empty.
Step 2
Removing the membrane:
Installing the membrane:
Follow the Start Up Instructions on page 11.
Remove the cap from the membrane housing by turning it counter 
clockwise to loosen.
Remove membrane housing from the holding clips. Using a pair of 
pliers, grip the PVC tube of the RO membrane and pull rmly on the 
membrane to remove from the housing and discard.
Lubricate the O-rings on the new membrane with a water soluble 
lubricant such as vegatable or olive oil. Insert the end with the two 
black 
Once membrane has been inserted into the housing you must take 
your thumbs and give a rm push to properly seat the membrane. 
Replace membrane housing cap and tighten.
After replacing membrane housing into clips, attach the white tube 
to the tting on cap using 5/8” wrench.
Step 7
Step 9
Step 4 Repeat above steps to remove second membrane from the housing.
Step 8 Repeat above steps to install second membrane into the housing.










