Instruction Manual

Watlow EZ-ZONE
®
RMC Module 217 Chapter 8 Appendix
Troubleshooting Alarms, Errors and Control Issues
Indication Description Possible Cause(s) Corrective Action
Alarm won’t clear or
reset
Alarm will not clear or reset
with keypad or digital input
Alarm latching is active
Alarm set to incorrect output
Alarm is set to incorrect source
• Sensor input is out of alarm set point
range
Alarm set point is incorrect
Alarm is set to incorrect type
• Digital input function is incorrect
• Reset alarm when process is within
range or disable latching
• Set output to correct alarm source
instance
• Set alarm source to correct input in-
stance
• Correct cause of sensor input out of
alarm range
• Set alarm set point to correct trip
point
• Set alarm to correct type: process, de-
viation or power
• Set digital input function and source
instance
Alarm won’t occur Alarm will not activate output Alarm silencing is active
Alarm blocking is active
Alarm is set to incorrect output
Alarm is set to incorrect source
Alarm set point is incorrect
Alarm is set to incorrect type
• Disable alarm silencing, if required
• Disable alarm blocking, if required
• Set output to correct alarm source
instance
• Set alarm source to correct input in-
stance
• Set alarm set point to correct trip
point
• Set alarm to correct type: process, de-
viation or power
Alarm Error
[AL;E1]
[AL;E2]
[AL;E3]
[AL;E4]
Alarm state cannot be deter-
mined due to lack of sensor
input
• Sensor improperly wired or open
• Incorrect setting of sensor type
• Calibration corrupt
• Correct wiring or replace sensor
• Match setting to sensor used
• Check calibration of controller
Alarm Low
[AL;L1]
[AL;L2]
[AL;L3]
[AL;L4]
Sensor input below low alarm
set point
Temperature is less than alarm set
point
Alarm is set to latching and an alarm
occurred in the past
• Incorrect alarm set point
• Incorrect alarm source
• Check cause of under temperature
• Clear latched alarm
• Establish correct alarm set point
• Set alarm source to proper setting
Alarm High
[AL;h1}
[AL;h2]
[AL;h3]
[AL;h4]
Sensor input above high
alarm set point
Temperature is greater than alarm
set point
Alarm is set to latching and an alarm
occurred in the past
• Incorrect alarm set point
• Incorrect alarm source
• Check cause of over temperature
• Clear latched alarm
• Establish correct alarm set point
• Set alarm source to proper setting
Error Input
[Er;i1]
[Er;i2]
[Er;i3]
[Er;i4]
Sensor does not provide a
valid signal to controller
• Sensor improperly wired or open
• Incorrect setting of sensor type
• Calibration corrupt
• Correct wiring or replace sensor
• Match setting to sensor used
• Check calibration of controller
Limit won’t clear or
reset
Limit will not clear or reset
with keypad or digital input
• Sensor input is out of limit set point
range
• Limit set point is incorrect
• Digital input function is incorrect
• Correct cause of sensor input out of
limit range
• Set limit set point to correct trip point
• Set digital input function and source
instance
Limit Error
[Li;E1]
[Li;E2]
[Li;E3]
[Li;E4]
Limit state cannot be deter-
mined due to lack of sensor
input, limit will trip
• Sensor improperly wired or open
• Incorrect setting of sensor type
• Calibration corrupt
• Correct wiring or replace sensor
• Match setting to sensor used
• Check calibration of controller
Chapter 8: Appendix