Specifications

Page 10 Watkins
®
Manufacturing Corporation
conjunction, the additional ozone generated may make the cleaners gener-
ated by the ACE system less effective.
Stain and Scale Defense use.• The use of FreshWater Stain and Scale
Defense, or other anti-scaling products, is not recommended with the
ACE salt water sanitizing system as it may contribute to the need for more
frequent cell cleaning. Use the Vanishing Act calcium remover to keep total
hardness levels low and minimize the need for these types of water care
products.
Phosphates.• High levels of phosphates (above 300 ppb) may cause
reduced sanitizer output, ask your local Hot Spring
®
dealer to help you test
for phosphates.
Troubleshooting
Water Care Icon flashes.•
Attention is needed. Access the ACE system menus on the main control ◦
panel to read the status message (see below).
The water is cloudy:•
Use FreshWater test strip. If chlorine is low, manually add granular ◦
dichlor as needed, or initiate a chlorine Boost.
Check filters and clean as needed (see your spa’s Owner’s Manual). ◦
Use a FreshWater ◦
®
test strip to check spa pH level. Add pH down as
needed.
Sanitizer levels are always too low:•
Check that Spa Size is at the correct settings. A low spa size number will ◦
generate less sanitizer.
Check Use Level. Your bather load may require you to increase the ◦
setting to a higher number.
Low salt reading: •
Water temperature may be low. Allow water temperature to reach ◦
100F/ 37.5C and re-test.
Filters may be dirty. Remove cell from filter and place in main tub. ◦
Re-test the salt level. If the salt shows in the OK range, replace or clean
the filters as needed.
Cell may require cleaning. Review Cell Cleaning section. ◦
Cell may need to be replaced. ◦
Water Care icon is not lit when Main Control Panel is illuminated:•
Contact your local authorized Hot Spring ◦
®
dealer.
NOTE: You may continue to use your spa as long as the chlorine level on the
FreshWater test strip is in the OK range.
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