Installation Guide
Problem Solution
Leaking at pipe
connection
a. Confirm that there is one washer inside each end of
the hose. If you are missing a washer, please contact
customer service.
b. Grate bar of soap across the j-pipe threads to act as
a sealant.
c. Confirm all pipe tape is removed from j-pipe.
Leaking at hose
connection
a. Confirm the hose is screwed tight onto the pet
wand. Hand-tighten only. Do not over tighten with
tools or connector may crack.
b. Confirm there is a washer inside the hose connector.
If you are missing a washer, please contact customer
service.
Mineral Deposits in
spray nozzles
a. Unscrew wand from hose. Soak the wand face down
in 1-2 cups of white vinegar (white vinegar only)
for 2-3 hours. Reconnect to hose and run water
through.
Dog
Shampoo