Troubleshooting guide

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If the system has called for a regeneration that will occur at the preset time of regeneration,
the words “REGEN TODAY” will appear on the display.
If a water meter is installed, “GPM” flashes on the display when water is being treated,
indicating gallons per minute going through the system.
2. REGENERATION MODE: Typically a system is set to regenerate
at a time of no water usage. If there is a demand for water when
the system is regenerating, untreated water will be delivered.
When the system begins to regenerate, the display will change
to include information about the step of the regeneration process
and the time remaining for that step to be completed. The system
runs through the steps automatically and will reset itself to provide
treated water when the regeneration has been completed.
3. MANUAL REGENERATION: Sometimes there is a need to
regenerate before the control valve calls for it. This may be
needed if a period of heavy water use is anticipated or when
the system has been operated without salt.
• To initiate a manual regeneration at the next preset
regeneration time, press and release regen. The words
“REGEN TODAY” will flash on the display to indicate
that the system will regenerate at the next regeneration
time (set in Programming, steps 4 and 5). If you pressed
the regen button in error, pressing the button again will
cancel the command.
• To initiate a manual regeneration immediately, press
and hold the regen button for three seconds. The system
will begin to regenerate immediately. This command
cannot be cancelled.
Once a manual regeneration is initiated, the unit will go into the FILL position. This position allows
water to enter the brine tank until it reaches the proper level. Once this position is complete, you will
notice a 240 Minute (4 hours) SOFTENING position. This 4-hour window allows the salt to dissolve
and achieve proper brine strength. During these FILL and SOFTENING positions, you will have softened
water available for use. Once the unit advances to the BACKWASH position and subsequent positions
thereafter (see Start Up Instructions for regeneration sequence), the water softener will deliver water,
but it will be untreated.
IMPORTANT: With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual
regeneration occurs. You may experience a small amount of noise for a short period of time at 10:00
p.m. (with typical setting) on the night that regeneration is to occur. This noise is only the brine tank
filling and at no time during this process will you be without treated water.
BACKWASH
8:22
REGENERATION MODE
MANUAL REGENERATION
REGEN TODAY MON
GPM
2:408
PM
REGEN TODAY and TIME OF DAY
will flash alternately if a regeneration
is expected tonight.
4
DAYS TO A REGEN
GPM
3
8
CAPACITY REMAINING
GPM GAL
1600
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