Troubleshooting guide

6. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control valve before

beginning plumbing. Make provisions to bypass outside hydrant and cold hard water lines at this

time. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet located at the right

rear as you face the unit. There are a variety of installation fittings available. They are listed under

Installation Fitting Assemblies, page 24-25. When assembling the installation fitting package (inlet

and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and “O”

Ring. Heat from soldering or solvent cements may damage the nut, split ring or “O” Ring. Solder

joints should be cool and solvent cements should be set before installing the nut, split ring and “O”

Ring. Avoid getting solder flux, primer, and solvent cement on any part of the “O” Rings, split rings,

bypass valve or control valve. If the building’s electrical system is grounded to the plumbing, install a

copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with

all applicable local codes.

7. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints

near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6”

between the drain line flow control fitting and solder joints. Failure to do this could cause interior

damage to the flow control. Install a 1/2” I.D. flexible plastic tube to the Drain Line Assembly or discard

the tubing nut and use the 3/4” NPT fitting for rigid pipe (recommended). If the backwash rate is

greater than 7 gpm, use a 3/4” rigid drain line. Where the drain line is elevated but empties

into a drain below the level of the control valve, form a 7” loop at the discharge end of the line so

that the bottom of the loop is level with the drain connection on the control valve. This will provide an

adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure

adequate pressure is available (40-60 psi is recommended). Where the drain empties into an overhead

sewer line, a sink-type trap must be used. Run drain tube to its discharge point in accordance with

plumbing codes. Pay special attention to codes for air gaps and anti-siphon devices.

NOTE: Drain line nut will not be supplied for units having a backwash rate greater than 7 gpm.

8. BRINE TANK CONNECTION: Install the 3/8” O.D. polyethylene tube from the Refill Elbow to the

Brine Valve in the brine tank.

9. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow

could damage furnishings or the building structure. Your softener is equipped with a brine tank safety

float which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction,

however, an overflow line connection will direct the “overflow” to the drain instead of spilling on

the floor where it could cause considerable damage. This fitting is an elbow on the side of the brine

tank. Attach a length of 1/2” I.D. tubing to fitting and run to drain. Do not elevate overflow line

higher than 3” below bottom of overflow fitting. Do not “tie” this tube into the drain line of the control

valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub.

Allow an air gap as per the drain line instructions.

CAUTION: Never insert a drain line into a drain, sewer

line, or trap. Always allow an air gap

between the drain line and the wastewater

to prevent the possibility of sewage being

back-siphoned into the conditioner.