User guide

Configuring the MUVPN Client
180 WatchGuard Firebox X Edge
4 Select Shutdown ZoneAlarm.
The ZoneAlarm dialog box appears.
5 Click Yes.
I must enter my network login information even when
I am not connected to the network.
When you start your computer, you must type your Windows net-
work user name, password, and domain. It is very important that
you type this information correctly. Windows keeps this information
for use by network adapters and network applications. When you
connect through the MUVPN client, your computer uses this infor-
mation to connect to the company network.
I am not asked for my user name and password when I
turn my computer on.
The ZoneAlarm personal firewall application can cause this problem.
This program is very good at what it does. ZoneAlarm keeps your
computer secure from unauthorized incoming and outgoing traffic.
It can also prevent your computer from sending its network infor-
mation. This prevents your computer from sending the login infor-
mation. Make sure you turn off ZoneAlarm each time you
disconnect the MUVPN connection.
Is the MUVPN tunnel working?
The MUVPN client icon appears in the Windows desktop system tray
when the software application is started. The MUVPN client shows a
key in the icon when the client is connected.
To test the connection, ping a computer on your company network.
• Select Start > Run and then type
ping and the IP address of a
computer on your company network.
My mapped drives have a red X through them.
Windows NT and 2000 examine and map network drives automati-
cally when the computer starts. Because you cannot create a remote
session with the company network before the computer starts, this
procedure fails, which causes a red X to appear on the drive icons.
To correct this problem, start a MUVPN tunnel and open the net-
work drive. The red X for that drive disappears.