User guide

Registering Your Firebox and Activating LiveSecurity Service
User Guide 25
5 Type the PPPoE login name and domain as well as the PPPoE
password supplied by your service provide in the applicable
fields.
6 Type the time delay before inactive TCP connections are
disconnected.
7 If appropriate, select the Automatically restore lost
connections checkbox.
This option keeps a constant flow of traffic between the Firebox and the
PPPoE server. This allows the Firebox to keep the PPPoE connection open
during a period of frequent packet loss. If the flow of traffic stops, the
Firebox reboots. A reboot frequently restores the connection. The ISP
sees this constant flow of traffic as a continuous connection. The
regulations and billing policy of the ISP determine whether you can use
this option.
8 Select the Enable PPPoE debug trace checkbox to activate
PPPoE debug trace.
This can assist WatchGuard Technical Support in troubleshooting PPPoE
problems.
9 Click Submit.
Registering Your Firebox and Activating
LiveSecurity Service
Assuming you have installed the Firebox® X Edge, you can now reg-
ister the Firebox and activate your LiveSecurity® Service subscrip-
tion. LiveSecurity Service provides threat alert notifications, security
advice, free virus protection, software updates, technical support by
Web or telephone, and access to online help resources and the
WatchGuard user forum.
A subscription to the LiveSecurity Service is required to get the
license keys for the upgrades that you purchase. To apply upgrades,
you must log into LiveSecurity Service and enter your upgrade key.
You are then given a
feature key to activate features on your Firebox
X Edge.
You must have the serial number of your Firebox X Edge to register.
The Firebox serial number is located on the bottom of the appliance.
Record the serial number in the table below:
1 Register your Firebox X Edge with the LiveSecurity Service at the
WatchGuard Web site: