User guide

Appendix A: Troubleshooting Firebox Connectivity
232 WatchGuard Firebox System
4 Open a DOS prompt, and ping the Firebox with 192.168.253.1. You
should get a reply.
5 In Policy Manager, select File => Open => Configuration File. Select
the configuration file you want to load onto the Firebox and load it
into Policy Manager.
6 In Policy Manager, select File => Save => To Firebox. When you are
asked for the IP address of the Firebox, use 192.168.253.1 with
wg as
the passphrase.
7 When the Firebox Flash Disk dialog box appears, select the button
marked Save Configuration File and New Flash Image.
8 After the file has been restored on the Firebox, you will have to
reassign the IP address of your Management Station such that it is on
the same network as the Trusted Interface from configuration file that
you just used. This will enable you to reconnect to the Firebox.
After the configuration has been uploaded and the Firebox has been
rebooted, the Firebox light sequence should now look like this:
Armed light: steady
Sys A light: steady
Method 4: Serial Dongle (Firebox II only)
This option requires you to use a serial cable and a crossover cable. As
with the previous procedures, you need to disconnect your Management
Station and Firebox from the network.
Make sure that the Management Station is configured to be on the same
network as 192.168.253.0. Do not use the 192.168.253.1 address, which is
being held by the Firebox as a default.
1 Connect one end of the serial cable to the serial port of the Firebox and
the other end to the console port of the Firebox. Place the crossover
cable into the Trusted Interface and into the Management Station.
2 Power-cycle the Firebox. The light sequence should look like this:
Armed light: Steady
Sys B: Steady (On some Fireboxes, the Sys B light may flicker.)
(Do not be concerned with the lights on the Security Triangle Display indicating
traffic between interfaces.)