W-300 Thermal Label Printer User’s Guide for Wasp Bar Code Technologies® DT/TT Printer
© Copyright Wasp Bar Code Technologies 2001. All rights reser ved. No part of this publication may be reproduced or transmitted in any form or by any means without the written permission of Wasp Bar Code Technologies. The information contained in this document is subject to change without notice. Wasp is a trademark of Wasp Bar Code Technologies. All other trademarks or registered trademarks are the property of their respective owners .
Table of Contents Quick Setup Guide Inspecting the Printer ..............................................................1 Connection Diagram................................................................2 Connecting the Printer ............................................................3 Loading the Ribbon..............................................................4-8 Loading the Media..............................................................9-13 Calibrating the Printer.............................
Quick Setup Guide Inspecting the Printer Inspecting the Printer After removing the printer from the packaging material, check the contents of the package.
Quick Setup Guide Connection Diagram Power Jack AC Electrical Outlet Barrel Connector Power Adapter Power Switch Parallel Port To PC 2
Quick Setup Guide Connecting the Printer Power Supply Note: The power supply must be connected into the back of the printer before connecting the communication cables. 1. The Power Adapter has a barrel connector on one end that must be inserted into the power jack on the back of the printer. 2. Plug the other end of the cord into an appropriate 120V AC electrical outlet.
Quick Setup Guide Loading the Ribbon Loading the Ribbon Note: This section is not applicable to Direct Thermal (DT) printing. 1. Lift the top cover to expose the media compartment.
Quick Setup Guide Loading the Ribbon Loading the Ribbon Media Compartment Print Head Module Release Lever Release Lever 2. Unlatch the print head module by pushing the two white release levers on the sides of the print head module. Ribbon Supply Holder 3. Turn over the print head module to expose the ribbon supply holder.
Quick Setup Guide Loading the Ribbon Notch Empty Core Ribbon 4. Unwrap the ribbon package and separate the ribbon roll and the empty core. Ribbon Supply Holder Ribbon Roll Empty Core 5. Insert ribbon into the internal ribbon supply holder. (First snap in left side by aligning notches in the core to the notches on supply wheel.Then snap in right side.
Quick Setup Guide Loading the RIbbon Ribbon Take-up Holder Empty Core 6. Insert empty core into the outer ribbon supply take-up holder. (First snap in left side by aligning notches in the core to the notches on the take-up wheel.Then snap in the right side.
Quick Setup Guide Loading the Ribbon Wheel 7. Turn the take-up wheel forward and rewind the excess ribbon.
Quick Setup Guide Loading the Media Standard Mode - (Direct Thermal and Thermal Transfer) 1. Lift the top cover to expose the media compartment.
Quick Setup Guide Loading the Media Media Compartment Media Holder 2. Remove the media holder. Media Roll Media Holder 3. Load the media roll onto the holder from the left.
Quick Setup Guide Loading the Media Media Compartment Media Roll Shield 4. Place the media holder back to the media compartment. 5. Move the media roll to the left end of the holder. 6. Slide the shield snug against the media.
Quick Setup Guide Loading the Media Print Head Module Media Guides Platen Roller 7. Hold the print head module upright with one hand to allow the media to pass under it.Lead the media through the media guides with the other hand. Right side slides in and out. 8.
Quick Setup Guide Loading the Media Print Head Module 9. Press down firmly on the outside edges of the supply holder to securely lock into place. You will hear it “click” shut Feed Button 10. Close the top cover and turn on the printer or press the feed button if the printer is already on.
Quick Setup Guide Calibrating the Printer Performing Calibration Note: This step is very important and must always be carried out whenever media is being changed. Failure to do so will result in mis-detection of the label size. 1. Press and hold the feed button while turning on the power until the printing motor becomes activated. 2. The calibration is complete when the printer automatically feeds the label stock. 3. Press feed button one more time to line label up for printing.
Chapter 1 Operator Controls Operator Controls Power Switch - Controls printer power On - normal operation Off - the power should be turned off before connecting or disconnecting the communication cables and power cables Feed Button - Advances the media to the printing position Press - to advance a label Press - takes the printer out of a “pause” condition Press and hold while turning on the power to print out the configuration profile Ready Indicator - Shows the printer status Green - printer is ready to o
Chapter 2 Resetting the Printer Resetting the Printer to Factory Default Settings 1. Turn on the printer and wait for approximately 5 seconds. 2. Press the “Feed” button for 10 seconds. The “Ready” indicator and “Power” indicator will go off in order. 3. When the two indicators become lit again, release the feed button. 4. At this moment, the printer will feed 12 inches of label stock, and will reset itself to the factory default settings.
Chapter 3 Printer Driver Printer Driver The bundled printer driver is compatible with Windows 2000/ME/9x, and Windows NT. Through this driver you may print using any Windows software application that supports Windows printing. Installing Driver 1. Click the Start, point to Settings, click Printers, and then double-click Add Printer. 2. Click Network or Local and then click Next. 3. Click Have Disk, click the pull-down menu to select CD ROM (or floppy disk) drive path. 4. Click Browse. 5.
Chapter 4 Setting Printer Properties Setting Printer Properties After installing the driver, follow the steps below to modify the printer properties: 1. Click Start, point to Settings, and then click Printers. 2. Right-click the icon for the printer you are using and then click Properties. The properties include: Ports Select the IO port you are printing to. This port may be parallel (LPT), serial (COM), network port or file. Paper Size Select your label size from the menu.
Chapter 4 Setting Printer Properties (cont.) Media choice (Darkness) Some printing applications require changes to the darkness setting.This setting actually controls the heat intensity of the printhead.The lowest setting is 0; the highest intensity setting is 15. Note: In most cases, direct thermal media requires a higher printhead heat than thermal transfer printing. Note: Use the lowest intensity setting possible for your application.Printing at the lowest intensity will reduce the printhead wear.
Chapter 5 Troubleshooting Troubleshooting Normally, when the printer has an error, the “Power” or the “Ready” LED will blink. To understand the problem, please check both LEDs first: A. Power and Ready LEDs blink at the same time Possible Problems Solutions Refer to Pages Mis-detected the label gap.
Chapter 5 Troubleshooting B. Power and Ready LEDs blink alternately Possible Problems Solutions Refer to Pages Ribbon empty • Reload ribbon 5-9 Ribbon jam • Reload labels • Check media and ribbon 5-9 Ribbon sensor error • Call tech suppor t N/A C.
Chapter 5 Troubleshooting D. Miscellaneous The PC says “Printer Time Out” 1. Make sure the communications cable (parallel or serial) is connected securely to the parallel or serial port on the PC and the printer. 2. Make sure the printer power is turned on. If the data has been sent, but here is no output from the printer Check the active printer driver and make sure the label printer has been selected.
Chapter 6 Printer Maintenance Clean the following areas of the printer after 8 rolls of labels have been used. In each case, use a cotton swab dampened with alcohol.Do not soak the cotton swab excessively. These supplies can be purchased from Wasp Bar Code Technologies. Please call 214-547-4100 for details. Note: Always switch off the power before cleaning. Cleaning Thermal Print Head Thermal paper stock and ribbons will release debris on the print head and degrade printing quality.
Chapter 7 Technical Specifications Model W-300 Thermal Transfer Printer Print Method Direct Thermal or Thermal Transfer Resolution 203 DPI Print Width Up to 4” Maximum Length 45” Print Speed 3 IPS (Inches Per Second) Memory 512K Standard Dimensions 7.3” W x 10.9” D x 6.0” H Weight 3.74 lbs Electrical FCC Class B, 19 VAC, 24 DC (2.
Chapter 8 Product Support & Warranty Information Product Support If you experience any problems with your Wasp W-300 Printer that you are unable to resolve, call for technical assistance at (214) 547-4100, Monday through Friday, 8:00 AM - 5:00 PM Central Standard Time. Our web site is www.waspbarcode.
