Troubleshooting guide

StreamHD Inst allation Guide
78
Miscellaneous
Powerpoint in Extend mode
Problem/Question:
Slide show is displayed on the main monitor only.
Solution:
This is a power point configuration feature. Slide show can be displayed on the
main or secondary monitor as selected:
It can be shown in presenter view on one screen and as a slide on the other by
selecting this view.
Or
In PowerPoint, the "Display slide show on:" menu has a bug which means that it
does not work when there are gaps in the numbering of enabled displays. Users
of PowerPoint 2007 can get around this by using "Show presentation on:" in the
ribbon, r ather than the "Set up slide show" box.
Power saving modes and screen saver
Problem/Question:
When I exit from screen saver mode I notice strange effects on the remote
display.
Solution:
Som etimes it is necessary t o detach and r eattach the PC Adapter after ex iting the
screensaver.
Problem/Question:
When my computer enters scr een saver mode I notice some fli ckering and/or
decreased graphics performance.
Solution:
That is a known is sue, in c ase screen saver mode is using 3D figures. Change
the scree n sav er to not include any 3D figures.
Problem/Question:
When I exit from screen saver mode there is no audio.