Troubleshooting guide

StreamHD Inst allation Guide
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3. Resume viewing the video content.
Online movies freeze
Problem/Question:
Online mov i es freeze in full scree n mod e.
Symptom:
Movie freeze when goi ng to full screen mode on websites which use an
embedde d Adobe Flash player.
Solution:
In the Adobe Fl ash Player Set tin gs screen, uncheck the Enable hardware
accel er at i on opt i o n. Addi ti onal suggesti ons can be chec ked under Internet Vide o
and A ero Desktop Theme.
Corrupt picture while playing video on the internet
Problem/Question:
I am watching a YouTube movie and the picture is corrupted.
Answer:
W hen runnin g flas h based vi ewer s or re al playe r bas ed view er (suc h as YouT ube ,
Dail yMotion etc.) the movi e should be pl ayed af ter disabling hardware
acceleration in the player . Right cl ick on th e video window > Settings > and
Disable the hardware acceleration check box or Right click on an available
area on you r des kt o p > Select prop erties