Troubleshooting guide

StreamHD Inst allation Guide
2
Table of Contents
Intr oduc t ion and vers ion control .................................................... 5
Troubleshooting guide and Frequently Asked Questions for: ................................... 5
Set Up and Inst a lla t ion Proces s ..................................................... 6
Minimum System Requirements ............................................................................... 6
Recommended Minimum System Requirements ............................................. 6
What's in the Package ................................................................................................ 7
Software Installation .................................................................................................. 7
Installing the drivers from a specific location ......................................................... 14
Setting up the Adapter ............................................................................................. 16
Connect the PC Adapter to the PC ................................................................. 16
Connect the HD Base Adapter ....................................................................... 16
Connecting Audio .......................................................................................... 17
Positioning the PC Adapter ..................................................................................... 17
Positioning the Base Adapter .................................................................................. 18
Icons Indications ...................................................................................................... 19
Wireless USB Manager User Interface .......................................................... 19
Wireless USB Manager System Tray Icon .................................................... 19
LED indication ........................................................................................................ 20
Wireless USB manager............................................................................................ 21
Context menu options .................................................................................... 21
Wireless USB Options ................................................................................... 22
Device names ................................................................................................. 23
Advanced settings .......................................................................................... 23
Blocking or Disassociating ............................................................................ 25
Configuring the Display .......................................................................................... 26
Configuring the Display in Windows 7 ......................................................... 28
Configuring the Display in Windows XP or Vista ........................................ 30
Configuring the Display via Windows Display Properties in Windows
XP/Vista ......................................................................................................... 33
Supported Resolutions ............................................................................................. 35
The StreamHD adapter does not turn on ................................................................. 35
The StreamHD shows a “waiting for connection” message .................................... 36
Colors are distorted.................................................................................................. 36
Drivers Inform ati on ................................................................................................. 37
Device Manager ............................................................................................. 37
Verifying WUSB Drivers installation ............................................................ 39
Uninstalling Drivers ....................................................................................... 40
Service Activation .......................................................................................... 42
Viewing the Device's Vendor ID and Product ID .......................................... 43