Instructions / Assembly
33
Troubleshooting
HEATING ISSUE 1 - The floor does not heat up
Instructions which are shaded grey must completed by a
qualified electrician
END USER ELECTRICIAN
With the
thermostat
in manual
mode set the
temperature
to 83°F. Is the
thermostat
indicating that
it is sending
power?
Depending on
the base allow
allocated time
and assess. Does
the system heat
up aer 1 or 2
hours?
Possible
programming
issue. Refer to
the thermostat
troubleshooting
guide in your
thermostat
manual
Please contact
Warmup for more
information
Can you hear
the relay click
on when the
thermostat
is calling for
heat?
Measure the
output voltage.
Is the voltage
correct on the
load side when
the stat calls
for power?
Conduct a
resistance
& insulation
resistance test. Do
the figures match
the control card
and/or reference
resistance bands?
Is there a
ground fault
between
live/ground
or neutral/
ground?
Are the
connections
on the back of
the thermostat
made in line
with the
wiring diagram?
Rewire as per
the wiring
diagram
Thermostat
may need to be
replaced
Please see
Performance
Troubleshooting
Guides
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