Full Product Manual

8.1 Identify the Problem
If the system is not functioning properly, refer to the “Quick Reference Troubleshooting Guide” to determine
the cause of the problem.
Quick Reference Troubleshooting Guide
Ohm Reading What It Indicates What to Do Next
Zero Open circuit or short
Obtain ShortStop fault finder*
from WarmlyYours to check
distance to break.
Lower than the acceptable
range, but some continuity is
present
Ohmmeter batteries may be
low
Replace batteries and take
ohm readings again.
Multiple electrical shorts
Obtain ShortStop fault finder*
from WarmlyYours. Take a
reading between each core
wire and ground to determine
the location of the short.
Within range (-5/+10%) of
specified value on UL label
No break Check for an electrical short.
Higher than acceptable range Possible short
Obtain ShortStop fault finder*
from WarmlyYours. Take a
reading between each core
wire and ground to determine
the location of the short.
Infinity
Ohmmeter may be set to
incorrect scale
Set ohmmeter to correct scale
and test again. (Correct scale
settings:
0 to 200 Ω for cable;
0 to 20,000 Ω for sensor wire)
Possible short
Obtain ShortStop fault finder*
from WarmlyYours. Take a
reading between each core
wire and ground to determine
the location of the short.
Possible break
Contact WarmlyYours for
assistance.
* Note: A floor plan with the layout of the installation is required to determine the location of the short. For
installations without a plan, please contact WarmlyYours technical support at [phone].
Troubleshooting
SECTION 8
21