User's Guide

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5 Appendix
5-1 Troubleshooting
Q1：How to turn off the Mini PC when the halted system cannot warm boot?
A：Press the POWER button and hold 4 or 6 seconds to turn off the Mini PC.
Q2：How to check the Mini PC if the Mini PC cannot be turned off?
A：1.If the power is low, connect to the electric outlets.
2.Check that the video display system is not in the external monitor mode.
3.Make sure the indicator of the adapter turns on and the adapter works well.
4. Remove the U disk, SD card and any other external device.
Q3：If the water come into the Mini PC
A：1. DO NOT turn on the Mini PC.
2. Disconnect the outlet cable in order to turn off the Mini PC, instead of pressing the
POWER button to turn off it. Disconnect all external devices.
3. Spill out the water from the Mini PC. Use a soft and waterish paper or cloth to
wipe the surface of the Mini PC lightly.
4. Use the fanner to dry the Mini PC and the accessories, and then send to the
service center for advice.
5. DO NOT place the Mini PC into the dirty carrying case to again.
Q4：Why the system cannot be recover?
A：1.Damage from External memory or built-in memory: If the data are saved to an error
memory address, the data cannot restore.
2. Incompatible external device: The system may enter the standby mode and
cannot resume, when the incompatible external device is connected to the Mini PC.
3.Error from drive program or application program: The system may refuse to
operate some files (file formats: .dll, .sys, .exe and so on.) and enter the standby
mode or hibernate mode. If the incompatible application program will be refused by
the operating system, the system may fail to recover.
Q5：How to check the system which cannot recover?
A：1.Remove the external devices and their device program.
2.Refresh BIOS system
3.Refresh the appropriate program.
4.Remove the error application program.
5.Reinstall the operating system.
6.Send back the Mini PC for checking.