Operating Instructions and Installation Instructions

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Stove glass blackening
This has four possible causes:
Incorrect use of Air wash
See User Instructions.
Burning unseasoned wood
See User Instructions
Stove operated at too low a temperature
Failing to close down the Primary Air Control once the appliance has heated up to this range may
cause the appliance to exceed the ideal temperature range and to over-fire. Over-firing can cause
permanent damage to the appliance and invalidates your warranty. Burn with the Air wash Control fully
open for approximately 20 minutes to cure this.
The problem may be caused by damping down the appliance during periods of extended burning.
Problems with the flue, in particular insufficient air pull.
If the flue is not working efficiently the glass can blacken. A flue which has too much downdraft may be
too short, needs lining, or has too many bends. This can also cause blackening of the stove glass.
Contact the installer or a flue specialist for advice.
Appliance is producing tar
This can be identified by:
very strong pungent smell shortly after the appliance is lit and heats up.
Glass blackening.
This is caused by burning damp wood and running the appliance at too low a temperature.
Use well seasoned wood and operate the appliance within the ideal temperature range.
Tar is a major cause of chimney fires. If the appliance experiences problems with tar build up consult a
chimney sweep before continued use of the appliance.
In the unlikely event of a problem that cannot be solved by these tips contact your installer or dealer
for help.