Quick Start Guide

HTG Status Indicators (Left to Right)
1. Power
Power applied.
No power to unit. Ensure that the
power injector and power supply is being
used (or POE port on switch).
2. ETH1 Ethernet link activity
Link activity established
Link activity from WES3HTG to
connected Ethernet device or across
wireless link.
No link to Ethernet cable connected
device. (not indicative of wireless
link/strength)
3. ETH2 –Do not use
4. S1-Signal Strength Indicator
40+ RSSI
RSSI less than 40 (or no link if the
other RSSI LEDs are not on)
5. S2-Signal Strength Indicator
30-39 RSSI
RSSI less than 30 (or no link if the
other RSSI LEDs are not on)
6. S3-Signal Strength Indicator
20-29 RSSI
RSSI less than 20 (or no link if the
other RSSI LEDs are not on)
7. S4-Signal Strength Indicator
10-19 RSSI
RSSI less than 10 (or no link if the
other RSSI LEDs are not on)
Flashing LED
Solid LED
LED off
Note: The LEDs do not change colors.
Best Practice Field Re-Configuration
A WES3HTG-AX-CW on its own will need another
device to link to, such as a second (or more) WES3
or WES3HTG unit(s) configured as a Client.
For the following suggestions:
If you’ll be using this as a multipoint receiver
for two or more WES3 Clients to link:
Keep the default APHost mode and ensure
separate IPs for all other devices which
should be in Client WDS mode.
Ensure all Clients share the same SSID as
this Host.
NOTE: WES3 and WES3HTG do not share the
same SSID under default configurations.
KBC recommends setting the MAC-Filter.
Add the radio MAC addresses of all
associated Clients. Add this Host radio MAC
address to the Clients’ “Remote MAC”
All associated Clients should be within 65°
of the WES3HTG-AX-BA with clear line of
sight.
If this will be deployed in a noisy RF
environment:
Selecting the most appropriate frequency
via Access Point WiFi scan is advised.
If your system admin requires specific LAN
settings:
Re-configure the IP addresses via web
browser GUI network settings. Be sure to
record all changes!
Recommended additional security measures:
Always use the MAC lock feature (enabled
by default).
Hiding the SSID is possible from the Access
Point interface.
Change the GUI log in password and SSID
and/or pre-shared key settings. Be sure to
record these changes in a safe and
accessible place.
Common Trouble-shooting Tips
No power LEDs:
Check port LEDs on POE switch.
Check all Ethernet cabling and wiring type.
Cables should be straight-through using
568-B wiring code.
No signal strength LEDs:
Ensure Host in Access Point WDS mode and
Client(s) in Client WDS mode. Ensure that all
Clients are set to matching parameters as
Host.
Many times when the MAC filter is enabled
there is an incorrect character. Verify all
characters match exactly or try disabling and
erasing the “Remote MAC” from the Client
side (and MAC-Filter on the Host). If they link
after disabling that feature then it is likely
that an incorrect MAC or character was used.
Not all signal strength LEDs light up:
Ensure clear wide-open line of sight.
Improve alignment
Try another frequency
No Network LED:
Check all Ethernet cabling and LAN ports on
all devices connected to WES3HTG unit.
No Access to GUI or ping response:
Note, your system may have been
reconfigured; check documentation.
It is important to record all changes. If the
IP address is changed from default there is
no way to recover it if forgotten other than
a restore to defaults. Having to hard reset
will be a time consuming effort.
Unit reboots itself continuously:
The “Ping Watchdog” feature may be turned
on and is configured improperly. Check the
feature (system/tools) and disable to see if
the constant auto-reboot stops.
Units stop connecting until power is reset:
This is a symptom of 3
rd
party RF interference.
Scan using the Host to determine the most
available frequency in the environment.
Try one of the self-healing tools available
such as auto-reboot.
Still Need Help? Contact Us Now:
On your mobile device, go to our website at:
http://www.kbcnetworks.com
Tap on WBX-XX-XX Wireless
(Wireless Products)
Scroll down and tap “Contact Us Now” in
the blue bar.
Send an email and leave your phone
number. We will respond and/or return
your call.