Instruction manual
174
Pages load slowly
The time required for pages to load depend upon the amount of information contained in the page,
the processing speed of your computer, the amount of RAM available in your computer, and the
method of connecting (Ethernet, Internet, or USB connection). We recommend a minimum
processor speed of 100 MHz, and minimum RAM of 40 MB.
If connecting over the Internet, then your modem speed and the amount of Internet traffic come
into play as well. The WebMasterONE modem is 33K baud, so if your PC’s modem is 33K baud
or higher, the numbers below should be valid, given light Internet traffic.
In general, this is what you should expect:
Type of Page Connection Method Time to Load
First page loading after log in Ethernet 30-90 seconds
System Summary, 4-20 Input, Start Up, Datalog, Comms Ethernet 7-25 seconds
Other pages Ethernet 3-10 seconds
First page loading after log in USB 30-90 seconds
System Summary, 4-20 Input, Start Up, Datalog, Comms USB 22-35 seconds
Other pages USB 7-14 seconds
First page loading after log in Internet 30-90 seconds
System Summary, 4-20 Input, Start Up, Datalog, Comms Internet 13-20 seconds
Other pages Internet 4-8 seconds
9.0 SERVICE POLICY
The WebMasterONE Series Controllers have a 2-year warranty on electronic components and a 1-
year warranty on mechanical parts (keypad, terminal strip and relays). Conductivity sensors and
pH/ORP electrodes have a 1-year warranty against manufacturing defects only.
We stock replacement parts for immediate exchange after we have isolated the cause of a problem.
Factory authorized repairs that are received via next-day-air will be returned within 24 hours.
Normal turnaround time for returns is two weeks.
Out of warranty repairs are done on a flat fee basis.