Datasheet
78
Index
Contents
78
Index
Contents
You suspect the tablet 
preferences may be 
corrupted, or want to make 
certain that all settings are at 
their factory defaults.
Use the Wacom Tablet Utility to work with your preferences.  Close any 
open applications.  Open the main A
PPLICATIONS folder. Then open the 
W
ACOM TABLET folder and run the WACOM TABLET UTILITY.
• It is a good idea to first back up your tablet preferences. In the 
W
ACOM TABLET UTILITY dialog box, select CURRENT USER or ALL 
USERS. Then click BACKUP... and follow the prompts.
• Then, delete the tablet preferences as follows:
Single user
. When the utility starts, select CURRENT USER and click 
on the R
EMOVE button. Log out, then log back in. When the tablet 
driver loads it will create a new preferences file with the factory 
defaults.
Multiple users
. When the utility starts, select ALL USERS and click 
on the R
EMOVE button. Log out, then log back in. When the tablet 
driver loads it will create new preferences files with the factory 
defaults.
You can quickly restore tablet preferences that have been backed up 
for the C
URRENT USER or ALL USERS by clicking on the RESTORE... button 
within the utility.
Note: Do not manually remove the W
ACOM TABLET.PREFPANE file from 
the main L
IBRARY PREFERENCEPANES folder. This file is only to be 
removed when uninstalling the tablet software driver, and then 
only when using the W
ACOM TABLET UTILITY.
Ink does not work correctly 
with Intuos4.
There may be a problem with the Ink preferences. Remove the 
damaged preference files as follows. They will be re-created when you 
enable handwriting recognition.
1. Open the S
YSTEM PREFERENCES pane, choose SHOW ALL and select 
I
NK. Then turn off handwriting recognition.
2. From the G
O menu, choose your HOME. Open the LIBRARY and 
P
REFERENCES folders. Remove the following preferences:
•
COM.APPLE.INK.FRAMEWORK.PLIST
• COM.APPLE.INK.INKPAD.PLIST
• COM.APPLE.INK.INKPAD.SKETCH
3. Go back to SYSTEM PREFERENCES and INK, and then enable 
handwriting recognition.
4. Test the Ink function using your Wacom tablet and pen.
5. If this procedure does not resolve your problem with Ink, contact 
Apple Support for further assistance. Wacom is not the software 
manufacturer for Ink and we are limited in our abilities to support a 
third-party software application.










