Datasheet
75
Index
Contents
75
Index
Contents
The screen cursor “jumps” 
back.
Do not place an Intuos4 tool on the tablet when it is not in use, or when 
you are using another pointing device. Leaving your tool on the tablet 
may interfere with screen cursor positioning when using other input 
devices.
Cannot move the cursor 
(pointer) where you want to on 
the screen, or the line you are 
drawing does not line up with 
the location of the cursor in 
paint applications.
Open the Wacom Tablet control panel and go to the M
APPING tab. 
Verify that P
EN MODE is selected and that the SCREEN AREA is set to 
F
ULL for the selected tool and application. If this does not help, click on 
the D
EFAULT button to reestablish tablet to screen mapping. If you are 
still having difficulty, remove the tablet preferences.
Confirm whether the pen does (or does not) function. See testing your 
tools.
The computer does not go to 
sleep.
When you are not using your Intuos4 input tool(s), remove them from 
the tablet surface or the tablet will continue to send data, keeping the 
computer awake.
When using the tablet the 
screen cursor is very erratic or 
“jumps” around.
On rare occasions the tablet may receive interfering radio frequencies 
from a computer monitor or nearby AM radio station. If you notice 
interference from a monitor, try moving the tablet at least 6 inches away 
from the monitor, or change the monitor refresh rate or monitor 
resolution.
If the screen cursor lags or “jumps”, try optimizing the Bluetooth 
connection.
When using the tablet, the 
screen cursor or pen strokes 
seem to lag or skip in some 
applications.
See optimizing the Bluetooth connection
 for tips on improving the 
Bluetooth connection.
When using Intuos4 on a 
multiple monitor system, you 
cannot use the pen tip to 
control the other monitor(s).
Determine if an ExpressKey has been set to D
ISPLAY TOGGLE and if it 
may have been activated accidentally. See working with Display 
Toggle.
Verify that the S
CREEN AREA in the MAPPING tab is set to FULL.
You can also use your pen to control the other monitors in M
OUSE 
M
ODE. To use MOUSE MODE, first set a pen button to MODE TOGGLE.... 
Then use the button to toggle between P
EN MODE and MOUSE MODE.










