User's Manual

TROUBLESHOOTING
INDEX
CONTENTS
INDEX
CONTENTS
51
51
Windows-specific problems
Macintosh-specific problems
After changing right- and left-
handed settings in the Mouse
control panel, the pen tip no
longer functions properly and
the cordless mouse button
functions are reversed.
This will reverse the right and left button settings on your Wacom tools.
Restart Windows for your Wacom tool settings to be correctly
recognized.
Windows XP. After installing
the tablet on a system with
multiple users, the tablet only
works on the primary user
desktop.
Reboot the system after installing the tablet on a system with multiple
users.
At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not yet
been created.
The tablet was not detected at startup.
From the G
O menu, select APPLICATIONS and open the UTILITIES folder.
Launch the S
YSTEM PROFILER and select the DEVICES AND VOLUMES tab.
A wireless tablet should be displayed by the profiler. If a tablet was not
found, check the Bluetooth wireless connection.
If you are still having problems, open the OS X Disk Utility application
and run R
EPAIR DISK PERMISSIONS from the FIRST AID tab. If this does
not help, contact Wacom for Technical Support. See t
echnical support
options.
Cannot switch off Graphire
Bluetooth after closing the lid
on an Apple laptop computer.
Switch off the tablet before closing the lid on your Apple laptop.
Do not worry. The tablet will automatically switch off five (5) minutes
after you close the lid on your Apple laptop.
Alternatively, if you prevent Bluetooth devices from waking your
computer, the tablet will immediately switch off when your computer
goes to sleep or when you close the lid of your Apple laptop. To prevent
Bluetooth devices from waking your computer:
1. From the Apple menu, choose S
YSTEM PREFERENCES....
2. Click on the BLUETOOTH icon, located in the HARDWARE section of
the System Preferences pane.
3. In the B
LUETOOTH control panel, select the SETTINGS tab.
4. Make sure that the ALLOW BLUETOOTH DEVICES TO WAKE THIS
COMPUTER option is not checked.
5. Quit System Preferences.