DTU-710_Manual.fm Page -1 Monday, August 30, 2004 3:49 PM www.wacom.
DTU-710_Manual.fm Page 0 Monday, August 30, 2004 3:49 PM Wacom DTU-710 Interactive Pen Display Installation Guide & User’s Manual for Windows® & Macintosh® English version 1.0, August 30, 2004 Copyright WACOM Company, Limited, 2004 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
DTU-710_Manual.fm Page 1 Monday, August 30, 2004 3:49 PM INTRODUCTION AND OVERVIEW The Wacom DTU-710 Interactive Pen Display combines an LCD monitor with a Wacom pen tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Computer (PC) or Macintosh® computer. The basic components of the DTU-710 include a Wacom pen tablet internally mounted behind a 17.0" diagonal TFT color LCD monitor, and a cordless, battery-free Wacom pen.
DTU-710_Manual.fm Page 2 Monday, August 30, 2004 3:49 PM PRECAUTIONS ON USE AND HANDLING Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
DTU-710_Manual.fm Page 3 Monday, August 30, 2004 3:49 PM HANDLING WARNING High Voltage. Do not open or disassemble the DTU-710 Interactive Pen Display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. WARNING If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this liquid is an irritant.
DTU-710_Manual.fm Page 4 Monday, August 30, 2004 3:49 PM CONTENTS Introduction and Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions on Use and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Physical Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Usage . . . . . . . . . . . . . . . . . . . . . . . . .
DTU-710_Manual.fm Page 5 Monday, August 30, 2004 3:49 PM UNPACKING THE DTU-710 PACKAGE CONTENTS In your package you will find the following items: DTU-710 Interactive Pen Display, Main Unit Power Adaptor (POW-A090-00) and Power Cable (UL:SCD-A039-01 (A)) Pen (UP-911E-03A) and Pen Stand (PST-A026-08) 10 DTU-7 USB Cable (STJ-A236) Installation Guide & User’s Manual (This manual.) Wacom Pen Tablet Driver CD (Contains the driver software.
DTU-710_Manual.fm Page 6 Monday, August 30, 2004 3:49 PM INTERACTIVE PEN DISPLAY COMPONENTS The LCD monitor and tablet sensor function as an integrated input and output device. The LCD monitor supports resolutions up to 1280 x 1024 pixels at 16.2 million colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information. FRONT VIEW Status LED Lights blue when the pen is in the active area of the pen display tablet and the pen tip or side switch are pressed.
DTU-710_Manual.fm Page 7 Monday, August 30, 2004 3:49 PM REAR VIEW Stand Adjustment Lever Pull this lever to adjust the stand. Release the lever to lock the stand in place. Digital/Analog (DVI/VGA) Switch Use this switch to correctly set the DTU-710 for the video connection you will be using. Connector Panel Cover To remove the cover, slide it to the right.
DTU-710_Manual.fm Page 8 Monday, August 30, 2004 3:49 PM PEN COMPONENTS As you work with the DTU-710, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Hold the Wacom pen like you would a pencil. Make sure the side switch is in a convenient location where you can press it with your thumb or forefinger, but not accidentally press the switch while drawing. You can tilt the pen in any way that feels most comfortable for drawing.
DTU-710_Manual.fm Page 9 Monday, August 30, 2004 3:49 PM INSTALLATION SYSTEM REQUIREMENTS Before installing the DTU-710, make sure your computer meets the following system requirements: • PC. Windows XP, 2000, Me, or 98SE. DVI or VGA video connector, available USB port, and CD-ROM drive. • Macintosh. OS X, v10.2.6 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI adaptor (not included).
DTU-710_Manual.fm Page 10 Monday, August 30, 2004 3:49 PM STEP 1: LCD MONITOR INSTALLATION In the first stage of the installation process, the DTU-710 is installed as a monitor on your system. As you work through the first stage of the installation process, please refer to the LCD Monitor Cabling Diagram on the following page when making cable connections. Important: Do not connect the USB data cable until instructed to do so. • Turn off your computer.
DTU-710_Manual.fm Page 11 Monday, August 30, 2004 3:49 PM LCD MONITOR CABLING DIAGRAM DTU-710, Rear View –C– DC IN Analog –A– Digital DIGITAL/ANALOG (DVI/VGA) Switch –B– DVI to DVI Cable Or... DVI to VGA Cable Video card DVI or VGA DVI Connector Do not attach the USB data cable until instructed to do so. Rear panel of your computer Power Adaptor –D– To AC Outlet CAUTION Do not use any cable that did not come with the DTU-710; use of an improper cable may damage the unit.
DTU-710_Manual.fm Page 12 Monday, August 30, 2004 3:49 PM • • • • Turn on the DTU-710. The power LED will light orange. Next, turn on your computer. Windows XP and 2000: The DTU-710 will automatically install as a default monitor. Windows 98SE and Me: The NEW HARDWARE WIZARD will display. Insert the Wacom Pen Tablet Driver CD and follow the prompts selecting the default options. If prompted for the location of the files, be sure to check the box for the CD-ROM drive.
DTU-710_Manual.fm Page 13 Monday, August 30, 2004 3:49 PM STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION • • Plug the square end of the USB cable into the DTU-710 port labeled USB. Plug the other end into an available USB port on your computer or on a USB hub attached to your computer. See – E – in the connection diagram below. Note: For Windows 98SE, the ADD NEW HARDWARE WIZARD will display. Follow the prompts, selecting the default options.
DTU-710_Manual.fm Page 14 Monday, August 30, 2004 3:49 PM SOFTWARE INSTALLATION To install the tablet software: • Save your work and close all open applications before installing the tablet software. Temporarily disable any virus protection programs. • Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. The software installer menu should automatically display. If you are running Macintosh OS X or the menu does not display, double-click on the INSTALL icon located on the CD.
DTU-710_Manual.fm Page 15 Monday, August 30, 2004 3:49 PM WORKING WITH THE DTU-710 As you work with the DTU-710 Interactive Pen Display, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. • Because the DTU-710 drawing surface will be a little higher than your desk, consider adjusting the height of your desk or chair to assure comfortable use of the device.
DTU-710_Manual.fm Page 16 Monday, August 30, 2004 3:49 PM USING THE PEN As you work with the DTU-710, you can rest your hand on the tablet surface – just as if it were a drawing board or sheet of paper. Holding the Pen: Hold the pen as you would a normal pen or pencil. Make sure the side switch* is in a convenient location where you can press it with your thumb or forefinger, but won’t accidentally press it while drawing. You can tilt the pen in any way that feels most comfortable for drawing.
DTU-710_Manual.fm Page 17 Monday, August 30, 2004 3:49 PM CUSTOMIZING After you master the basics of using your pen on the DTU-710 Interactive Pen Display, you may want to customize the way the pen works. The Tablet control panel makes it easy to customize the DTU-710 and pen. OPENING THE CONTROL PANEL To open the control panel, use the DTU-710 pen on the pen display tablet: Windows. Click on the Windows START button and choose ALL PROGRAMS. (For versions other than Windows XP, choose the PROGRAMS group.
DTU-710_Manual.fm Page 18 Monday, August 30, 2004 3:49 PM CONTROL PANEL OVERVIEW Open the Tablet control panel to begin customizing your product. Experiment with different settings to find what works best for you. Any changes you make will take effect immediately, but you can always click DEFAULT to return to the factory settings. Additionally, your keyboard tab and arrow keys can be used to navigate the control panel. CUSTOMIZING THE PEN Enables the eraser function for a pen with an eraser.
DTU-710_Manual.fm Page 19 Monday, August 30, 2004 3:49 PM CALIBRATING THE DTU-710 You will need to calibrate the pen display tablet in order to align the screen cursor position with the position of the pen on the display screen. This is required to adjust for parallax caused by the display screen cover glass. Set the DTU-710 in its working position, then follow the procedure below.
DTU-710_Manual.fm Page 20 Monday, August 30, 2004 3:49 PM CONTROL PANEL SETTINGS ADJUSTING DOUBLE-CLICK Double-clicking with the pen tip can be made easier by expanding the tap area that accepts a doubleclick (the double-click distance), or by using the pen’s side switch (when equipped) to automatically double-click when pressed. A large double-click distance may cause a delay at the beginning of your brushstrokes in some drawing applications.
DTU-710_Manual.fm Page 21 Monday, August 30, 2004 3:49 PM KEYSTROKE.... Enables you to simulate keystrokes. Selecting this option displays the DEFINE KEYSTROKE dialog box where you can enter a keystroke or keystroke sequence to play back at the press of a button. You can manually enter a keystroke or keystroke combination in the KEYS entry box.
DTU-710_Manual.fm Page 22 Monday, August 30, 2004 3:49 PM MODE TOGGLE.... Toggles between the pen tracking mode (pen mode) and your computer’s mouse settings. The tracking mode you select determines the relationship between pen movement and cursor movement. By default the entire active area of the pen tablet maps to the entire display screen.
DTU-710_Manual.fm Page 23 Monday, August 30, 2004 3:49 PM ADJUSTING THE LCD MONITOR FACTORY PRESETS, MULTI-SYNC, AND USER SETTINGS Factory Presets: To display images with the best quality (based on the incoming signal), the DTU-710 comes with a number of factory default standard display modes. Refer to page 42 for input signal specifications. Multi-Sync: When connected as a VGA display, the DTU-710 attempts to automatically synchronize to the incoming signal.
DTU-710_Manual.fm Page 24 Monday, August 30, 2004 3:49 PM When you open the On Screen Display, the following menu option icons are displayed: CONTRAST. Select to increase or decrease image contrast. BRIGHTNESS. Select to increase or decrease image brightness. PHASE. (VGA only.) Select to reduce or eliminate horizontal distortion lines. To automatically adjust, use the RESET option. PITCH. (VGA only.) Select to reduce or eliminate vertical distortion lines. To automatically adjust, use the RESET option.
DTU-710_Manual.fm Page 25 Monday, August 30, 2004 3:49 PM BACKLIGHT. Select to increase or decrease the backlight brightness level. LANGUAGE. Select to choose a language option for the OSD. COLOR. Provides color temperature settings for 9300˚, 6500˚, and 5000˚ Kelvin. DIRECT displays the received signal as it is without any adjustment. When DIRECT is selected and a VGA connection is used, the BRIGHTNESS and CONTRAST settings are also set to DIRECT and cannot be adjusted manually.
DTU-710_Manual.fm Page 26 Monday, August 30, 2004 3:49 PM ADJUSTING PITCH AND PHASE (VGA ONLY) Some computers and video cards may not allow the multi-sync function to fully work when the DTU-710 is first connected. If some portion of text appears blurred, adjust pitch and phase by following the procedure below. For crisp images, set the resolution of your video card to 1280 x 1024. • • • • • • In the Tablet control panel, select the CALIBRATE tab.
DTU-710_Manual.fm Page 27 Monday, August 30, 2004 3:49 PM POWER SAVING The DTU-710 conforms to VESA guidelines. When using the DTU-710 with a VESA Display Power Management Signaling (DPMS) compliant computer or graphics card, the display will automatically comply with the below power saving parameters. Power Saving Mode H-sync V-sync Video Power Consumption Power Lamp Power ON Yes Yes Active 45 W, max. Blue Standby Mode No Yes Blanked 5 W, max.
DTU-710_Manual.fm Page 28 Monday, August 30, 2004 3:49 PM TROUBLESHOOTING Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, refer to the troubleshooting procedures in this chapter. 2.
DTU-710_Manual.fm Page 29 Monday, August 30, 2004 3:49 PM DISPLAY TROUBLESHOOTING If you encounter problems with the DTU-710 display, refer to the following table; your problem may be described here and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. GENERAL DISPLAY PROBLEMS No display. The power LED is off.
DTU-710_Manual.fm Page 30 Monday, August 30, 2004 3:49 PM The image appears multiple times on the display. • Do not extend the video cable. Do not use an input selector switch box. When a still image is displayed for a long period of time without refreshing the screen, an afterimage remains for a short period of time. • Use a screen saver or other power management feature. The color white does not display as white. • Verify that the display is operating at the factory default settings.
DTU-710_Manual.fm Page 31 Monday, August 30, 2004 3:49 PM TROUBLESHOOTING TABLES If you encounter problems with the DTU-710 Interactive Pen Display, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Read Me file for the latest information updates. For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the links to the FAQs.
DTU-710_Manual.fm Page 32 Monday, August 30, 2004 3:49 PM The pen tip does not function. The side switch does not work. The pen tip and screen cursor do not properly line up. The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen, and it does not follow the pen tip when the pen is moved across the display. The screen cursor jumps back when using your regular mouse or trackball.
DTU-710_Manual.fm Page 33 Monday, August 30, 2004 3:49 PM When using the pen display tablet on a multiple monitor system, you cannot use the pen to control the other monitor(s). The line you are drawing does not line up with the location of the screen cursor in paint applications. You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults. The computer does not go to sleep.
DTU-710_Manual.fm Page 34 Monday, August 30, 2004 3:49 PM WINDOWS-SPECIFIC PROBLEMS Windows 98SE or Me: When working with multiple monitors, the screen cursor positioning is incorrect after moving into the unmapped area of the virtual desktop. On a multiple monitor system, the pen display tablet is mapped to the virtual desktop (a rectangular area covering all monitors).
DTU-710_Manual.fm Page 35 Monday, August 30, 2004 3:49 PM MACINTOSH-SPECIFIC PROBLEMS At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created. The pen display tablet works correctly when initially installed under OS v10.2.7 or 10.2.8, but fails to work after restart. The tablet was not detected at startup. Make sure the USB interface cable is securely connected and that the power LED on the tablet is on.
DTU-710_Manual.fm Page 36 Monday, August 30, 2004 3:49 PM Inkwell does not work correctly with the pen display tablet. There may be a problem with the Inkwell preferences. Remove the damaged preference files as follows. They will be recreated when you enable handwriting recognition. 1. From the GO menu, choose SYSTEM PREFERENCES and INK. Then turn off handwriting recognition. 2. From the GO menu, choose your HOME. Open the LIBRARY and PREFERENCES folders. Then remove the following preferences: • com.
DTU-710_Manual.fm Page 37 Monday, August 30, 2004 3:49 PM TECHNICAL SUPPORT OPTIONS If you have a problem with your DTU-710 Interactive Pen Display, first check the appropriate Installation section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting procedures within this guide; your problem may be described there and you can try the solution(s) offered.
DTU-710_Manual.fm Page 38 Monday, August 30, 2004 3:49 PM OBTAINING DRIVER DOWNLOADS Wacom periodically updates the pen tablet software driver to maintain compatibility with new products, and recommends that you regularly update the driver for best functionality. A new Wacom tablet software driver (when available) can be downloaded from the Internet. USA, Canada, Central and South America Worldwide Web: http://www.wacom.com/productsupport Software updates. Anonymous FTP Site: ftp.wacom.
DTU-710_Manual.fm Page 39 Monday, August 30, 2004 3:49 PM APPENDICES CARING FOR THE DTU-710 Keep the pen and the DTU-710 LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep the DTU-710 and the pen in a clean, dry place and avoid extremes in temperature. Room temperature is best. The DTU-710 and the pen are not made to come apart.
DTU-710_Manual.fm Page 40 Monday, August 30, 2004 3:49 PM USING AN ALTERNATE MOUNT OR STAND If you will be using the DTU-710 in an installation that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto a VESA conforming mount arm or stand. A VESA mounting platform will require mount screws that are 4 mm wide with a 0.7 mm pitch (M4 Regular), and a maximum screw clearance depth of 15 mm.
DTU-710_Manual.fm Page 41 Monday, August 30, 2004 3:49 PM UNINSTALLING THE DTU-710 Follow the appropriate procedure below to remove the Wacom tablet software and the DTU-710 from your system. Important: When you remove the Wacom tablet driver software from your system, any other Wacom tablet connected to your computer will no longer operate with full Wacom tablet functionality. Windows XP: 1. Click START. In the start menu, select CONTROL PANEL. Then select ADD OR REMOVE PROGRAMS. 2.
DTU-710_Manual.fm Page 42 Monday, August 30, 2004 3:49 PM PRODUCT SPECIFICATIONS GENERAL SPECIFICATIONS Physical dimensions (W x D x H) 418 x 362 x 57 mm (16.5 x 14.3 x 2.2 in), excluding stand Weight 6.2 kg (13.
DTU-710_Manual.fm Page 43 Monday, August 30, 2004 3:49 PM PEN TABLET Reading technology Electromagnetic resonance method Active area 337.9 x 270.3 mm (13.3 x 10.65 in) Resolution 100 lpmm (0.01 mm) (2540 lpi (0.0004 in)), max Accuracy ±0.5 mm (±0.02 in), average Minimum reading height 5 mm (0.2 in) Maximum report rate 133 points/sec., max Pressure levels 512 Communication interface USB POWER ADAPTOR Input voltage 100 to 240 VAC, 50/60 Hz Output voltage 12 VDC, 4.
DTU-710_Manual.fm Page 44 Monday, August 30, 2004 3:49 PM RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with Wacom instructions – it may cause interference with radio and television reception.
DTU-710_Manual.
DTU-710_Manual.fm Page 46 Monday, August 30, 2004 3:49 PM WARRANTY Limited Warranty (Worldwide, Except Europe, Africa and Middle East) Wacom warrants the product, to the original consumer purchaser, except for the Software, to be free from defects in materials and workmanship under normal use and service for a period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt or a registration card that has been returned to Wacom within 30 days of purchase.
DTU-710_Manual.fm Page 47 Monday, August 30, 2004 3:49 PM Warranty Service in the U.S. and Canada To obtain Warranty service within the U.S. or Canada contact: Wacom Technical Support Phone: 1.360.896.9833 Fax: 1.360.896.9724 E-mail: support@wacom.com Warranty on Sales Outside of U.S.
DTU-710_Manual.fm Page 48 Monday, August 30, 2004 3:49 PM WARRANTY (EUROPE, AFRICA AND MIDDLE EAST) Limited Warranty WACOM warrants to you as the original end-user that the product hardware is free from defects in materials and workmanship under normal use and service for a period of TWO (2) YEARS after the date of purchase, provided that they are unused at the time of such purchase.
DTU-710_Manual.fm Page 49 Monday, August 30, 2004 3:49 PM Wacom Technology Corporation 1311 SE Cardinal Court Vancouver, WA 98683 U.S.A. Telephone General: +1.360.896.9833 Fax: +1.360.896.9724 WACOM Europe GmbH Europark Fichtenhain A9 47807 Krefeld Germany Telephone General: +49.(0)2151.3614.0 Fax: +49.(0)2151.3614.111 WACOM Co., Ltd. 2-510-1 Toyonodai Otone-Machi, Kitasaitama-Gun Saitama, 349-1148 Japan Telephone General: +81.(0)480.78.1213 Fax: +81.(0)480.78.
DTU-710_Manual.fm Page 50 Monday, August 30, 2004 3:49 PM DTU-710 Interactive Pen Display Installation Guide & User’s Manual WACOM Co., Ltd. Watch for the Penabled logo to ensure you are getting the natural feel and superior performance of Wacom’s patented cordless and battery-free pen technology.
