Operation Manual

62
62
Interactive pen display
Contents Index
Index
Contents
You notice a delay at the
beginning of pen or inking
strokes.
Open the Wacom tablet control panel and go to the PEN tab.
Try decreasing the T
IP DOUBLE CLICK DISTANCE. If that does not work,
move the T
IP DOUBLE CLICK DISTANCE slider to the OFF position in order
to turn off double-click assist.
You have to press hard with
the pen when clicking or
writing.
Open the Wacom tablet control panel and go to the P
EN tab.
Move the T
IP FEEL slider toward SOFT, or select the DETAILS... button
and decrease the S
ENSITIVITY and CLICK THRESHOLD settings.
The pen tip does not function. Be sure you are using the pen that originally came with your interactive
pen display. Other pens may not function properly on the pen display.
Check the control panel’s P
EN tab and verify that a CLICK function is
assigned to the pen tip.
Make sure the status LED lights blue when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an active
port on your computer or on a USB hub.
If the LED still does not light, you may have defective hardware (see
Troubleshooting
).
The pen tip and screen cursor
do not properly line up.
Open the Wacom tablet control panel and select the C
ALIBRATE tab.
Continue with Calibrating the pen display
.
Changing the function settings
for the pen has no effect.
Make sure you change the settings for the pen and application that you
are using. See Application-specific settings
.
The pen side switch does not
work.
Be sure you are using the pen that originally came with your pen
display. Other pens may not function properly on the pen display.
Be sure to press the side switch when the pen tip is within 5 mm
(0.2 inch) of the pen display active area. Do this without pressing down
on the pen tip.
In the Wacom tablet control panel, verify that the side switch is set to
the proper function you are expecting to occur for the application and
tool you are using.
Check also the S
IDE SWITCH MODE. If CLICK & TAP is selected, you will
need to first press the side switch then touch the pen tip to the pen
display screen surface in order to perform a click function.
Make sure the status LED lights blue when you press the side switch.
If not, verify that the USB cable is plugged into an active USB port on
your computer or on a USB hub; the LED will not light if the USB cable
is not plugged into an active port.
If the LED does not light, you may have defective hardware (see
Troubleshooting
).
The screen cursor moves but
it does not jump to the pen tip
location when the pen is
placed on the display screen,
and it does not follow the pen
tip when the pen is moved
across the display.
Make sure the Wacom driver has loaded properly by opening the
Wacom tablet control panel. If the driver did not load you will see an
error message. If an error message appears, reboot your computer.
If the problem persists, refer to the Installation
instructions and reinstall
the Wacom driver software. (For Macintosh, you must restart your
computer after installing the Wacom driver for proper operation.)
If you have customized the side switch on your pen to toggle between
pen mode and mouse mode, make sure that your pen display is
operating in pen mode.