Operator`s manual
  PUREHEAT™ HYDRONIC AIR HEATER OPERATOR’S MANUAL – SECTION 6 
V. 2, Rev. 09/01/06  © 2006 Ground Heaters, Inc.  6- 1 
TROUBLESHOOTING 
6.1 TROUBLESHOOTING CHART 
(Contact your local Ground Heaters Distributor for situations not covered in this section.) 
NOTE: Discontinue
 troubleshooting activities and shut down the Pureheat™ Hydronic Air Heater if one of 
the
 following occurs: 
1.  One of the GFIs trips and will not remain reset. 
2.  An electric motor "hums" but does not turn. 
3.  The Burner Safety will not reset when the MANUAL RESET button is pushed. 
4.  Dark smoke emits from the hydronic heater exhaust. 
Once the Pureheat™ is shut down; call your local Ground Heaters Distributor for assistance. 
HTF too cold. 
• Warm HTF pump. 
Low Voltage. 
• Correct low voltage. 
Heat transfer 
fluid pump 
turns but trips 
breaker. 
Pump pressure below 30 psi. 
• Throttle valve #2. 
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Section 2.4 
Insufficient power supply. 
•  Have an electrician verify voltage at burner 
motor is 110 volts (min.) while attempting to 
start burner motor. 
•  Ensure power cords are at least 10 gauge 
wires and ≤ 100 ft (30.5 m) in length. 
•  Verify power cords are supplied by 
separate 20 amp 120 volts AC 60 Hz 
electrical power circuits. 
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Burner motor 
will not start. 
Power supply sufficient but no 
power to burner motor. 
• Call your Ground Heaters Distributor. 
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Symptom  Possible Cause  Corrective Action  Refer To 
No power due to incorrect switch 
position or protective function. 
• Verify both
 MAIN BREAKERS are ON. 
• Verify both
 GFIs are reset. 
•  Verify LOW LEVEL FAULT light is not
 lit. 
•  Verify HTF level is between MIN and MAX. 
Appendix 
A-2 
Section 2 
Heat transfer 
fluid pump will 
not start. 
Motor internal overload is 
tripped. 
•  Allow motor to cool; it will reset 
automatically. 
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Low voltage caused by 
inadequate power supply; poor 
quality; or excessively long 
extension cords. 
•  Have an electrician verify voltage at control 
panel is 110 volts (min.) while
 attempting to 
start
 pump motor. 
•  Ensure power cords are at least 10 gauge 
wires and ≤ 100 ft (30.5 m) in length. 
•  Verify power cords are supplied by 
separate 20 amp 120 volts AC 60 Hz 
electrical power circuits. 
Heat transfer 
fluid pump 
turns but does 
not start. 
HTF too cold (-20ºF [-28.9ºC]). 
•  Warm HTF pump. 
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