User Manual

“The Buyer who is the End Customer” or simply the “End Customer” is the
legal entity that does not conclude and execute the Contract in order to run or
promote his own trade or business activities.
“The Buyer who is not the End Customer” is a Businessman that buys Goods
or uses services for the purpose of using the Goods or services for his own
business activities. The Buyer conforms to the General Purchase Agreement
and business conditions.
These Conditions of Warranty and Warranty Claims are an integral part of
every Purchase Agreement made between the Seller and the Buyer. All
Warranty Conditions are valid and binding, unless otherwise specified in the
Purchase Agreement, in the Amendment to this Contract or in another written
agreement.
Warranty Conditions
Warranty Period
The Seller provides the Buyer a 24 months Warranty for Goods Quality,
unless otherwise specified in the Certificate of Warranty, Invoice, Bill of
Delivery or other documents related to the Goods. The legal warranty period
provided to the Consumer is not affected.
By the Warranty for Goods Quality, the Seller guarantees that the delivered
Goods shall be, for a certain period of time, suitable for regular or contracted
use, and that the Goods shall maintain its regular or contracted features.
Batteries
6-month battery warranty – we guarantee that battery's nominal capacity does
not fall below 70% of its total capacity within 6 months of the product’s sale.
The Warranty does not cover defects resulting from (if applicable):
• User’s fault, i.e. product damage caused by unqualified repair work,
improper assembly, insufficient insertion of seat post into frame,
insufficient tightening of pedals and cranks
• Improper maintenance
• Mechanical damages
• Regular use (e.g. wearing out of rubber and plastic parts, moving
mechanisms, joints, wear of brake pads/blocks, chain, tires,
cassette/multi wheel etc.)
• Unavoidable event, natural disaster
• Adjustments made by unqualified person