User Manual

Warranty
x Revised July 1997
7. This Warranty does not cover, nor include a remedy for, damages, defects or failure
caused by:
a. The equipment or any part of it NOT having been installed, modified, adapted,
repaired, maintained, transported or relocated in accordance with Motorola
technical specifications and instructions;
b. Storage not conforming to the Shipping, Receiving, and Installation section of the
applicable Motorola Equipment Manual;
c. Environmental characteristics not conforming to the applicable Motorola
Equipment Manual;
d. Nonconformance with the Equipment Operating Instructions in the applicable
Motorola Equipment Manual;
e. External causes including, without limitation, use in conjunction with incompatible
equipment, unless such use was with or under Motorola's prior written consent;
f. Cosmetic damages;
g. Damages caused by external electrical stress;
h. Lightning;
i. Accidental damage;
j. Negligence, neglect, mishandling, abuse or misuse;
k. Force Majeure; and
l. Damage caused by Shipper(s).
Return of Equipment
8. If an item of infrastructure equipment malfunctions or fails in normal use within the
Warranty Period:
a. The Customer shall promptly notify the Motorola One-Call-Support Center at
1-800-520-PAGE (7243) as to the problem and provide the serial number of the
defective item. Motorola shall, at its option, either resolve the problem over the
telephone or issue a Return Authorization Number to the Customer. The Customer
shall, at its cost, ship the item to the Motorola location designated at the time the
Return Authorization Number is issued;