User`s manual

Vuzix Hardware Product Limited Warranty
Vuzix warrants that your Vuzix hardware product shall be
free from defects in material and workmanship for the length
of time specified in the Warranty Period (one year),
beginning from the date of purchase. If your Vuzix hardware
product is used for commercial purposes (including rental or
lease) the Warranty Period shall be reduced to only ninety
(90) days from date of purchase. Except where prohibited by
applicable law, this warranty is nontransferable and is limited
to the original purchaser and does not apply to anyone else,
including anyone to whom You later make any transfer or
sale. This warranty gives you specific legal rights, and you
may also have other rights that vary under local laws, some
of which are not affected by the warranties in this Limited
Warranty.
This Limited Warranty does not cover, and no warranty of
any kind is provided with respect to any subjective or
aesthetic aspects of the hardware product. Vuzix does not
warrant that the operation of the product will be
uninterrupted or error-free. The limited warranty stated
above is the only warranty made to You and is provided in
lieu of all other express or implied warranties and conditions
(except for any non-disclaimable implied warranties that
exist), including any created by any other documentation or
packaging. No information or suggestions (oral or in a
record) given by Vuzix, its agents, affiliates, dealers or
suppliers or its or their employees or agents, shall create a
warranty or condition or expand the scope of this Limited
Warranty.
Any software distributed with the hardware product by Vuzix
with or without the Vuzix brand name is not covered under
this Limited Warranty. Refer to the licensing agreement
accompanying the software (viewable upon its installation),
for details of your rights with respect to its use.
Remedies
Vuzix’s entire liability and Your exclusive remedy for any
breach of warranty shall be, at Vuzix’s option, (1) to repair or
replace all or part of the hardware, 2) exchange the
hardware with a product that is new or which has been
manufactured from new or serviceable used parts and is at
least functionally equivalent to the original product, or (3) to
refund the price paid by You less reasonable depreciation
based on your actual use, provided that the hardware is
returned to the point of purchase or such other place as
Vuzix may direct with a copy of the sales receipt or dated
itemized receipt. Except where prohibited by applicable law,
all shipping and handling costs associated with transport
(including packaging) for warranty service shall be at Your
expense. Vuzix may, at its option, use new or refurbished or
used parts in good working condition to repair or replace any
hardware product. Any replacement hardware product will be
warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer or for any additional
period of time that may be applicable in Your jurisdiction.
This warranty does not cover problems or damage resulting
from (1) Acts of God, power surge, misuse, abuse,
negligence, accident, wear and tear, mishandling,
misapplication, or other causes unrelated to defects in the
hardware device (2) any unauthorized repair, modification,
tampering or disassembly; (3) improper operation or
maintenance, usage not in accordance with product
instructions or connection to improper voltage supply; or (3)
use of consumables, such as replacement batteries, not
supplied by Vuzix except where such restriction is prohibited
by applicable law.
How to Obtain Technical Support
Technical support is defined as assistance with questions on
issues about the Vuzix hardware product. Technical support
for hardware and its software is available for the first ninety
(90) days from date of product purchase. Your dated sales
or delivery receipt, showing the date of purchase or lease of
the product, is Your proof of the purchase or lease date. You
may be required to provide proof of purchase or lease as a
condition of receiving software technical support. The
addresses and technical service contact information for
Vuzix can be found in the documentation accompanying
your product and on the web at our global site:
www.vuzix.com
.
How to Obtain Warranty Support
Vuzix is the warrantor under this Limited Warranty. Before
submitting a warranty claim, we recommend You visit the
support section at www.Vuzix.com for technical assistance.
Warranty claims cannot be processed through the point of
purchase and any other product related questions should be
addressed directly to Vuzix. The addresses and customer
service contact information for Vuzix can be found in the
documentation accompanying Your product and on the web
at our global site at www.vuzix.com
, which will also identify
any Vuzix subsidiary or branch serving Your country and its
local address. You may also write to: Vuzix Sales Support,
75 Town Centre Drive, Rochester, NY 14623, USA.
Limitation of Liability
VUZIX SHALL NOT BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING BUT NOT
LIMITED TO LOSS OF PROFITS, REVENUE OR DATA
(WHETHER DIRECT OR INDIRECT) OR COMMERCIAL
LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON YOUR PRODUCT EVEN IF VUZIX HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Some jurisdictions do not allow the exclusion or
limitation of special, indirect, incidental or consequential
damages, so the above limitation or exclusion may not apply
to You, but the remainder of this Limited Warranty shall
remain in full force and effect.
Duration of Implied Warranties
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS HARDWARE PRODUCT IS LIMITED
IN DURATION TO THE LIMITED WARRANTY PERIOD
STATE ABOVE FOR YOUR PRODUCT. Some jurisdictions
do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to You. Please
note that in the European Union, any warranty period less
than two years shall be increased to two years except in the
case of use for commercial purposes.
Vuzix iWear VR920 User’s Manual Page 3