® Gyro Stabilized In-Motion Satellite System Model VQ4000 Operating Instructions ® Satellite Solutions for Mobile Markets 11200 Hampshire Avenue South, Bloomington, MN 55438-2453 Phone: (800) 982-9920 Fax: (952) 922-8424 www.kingcontrols.
IMPORTANT! The satellite TV market is expanding and changing. The information in this manual was accurate at the time of printing. If your VuQube does not operate as outlined in this manual please call King Controls at (800) 982-9920 or visit our website at www.kingcontrols.com. Please read this entire manual before using the VuQube. DISH NETWORK - EXPRESSVU: If you plan to use the VuQube with multiple satellite programming and would like to use the auto-switching feature, your receiver must be configured.
SECTION 1 INTRODUCTION The VuQube In-Motion Satellite System includes 3 main components (Fig. 1). Antenna Unit Placed in direct line of sight to the southern sky. The dish is covered by an enclosure for easy transport and protection from the elements. Controller Decodes the satellite signal so the VuQube locks onto and tracks the correct satellite(s). Also used to activate and monitor the system, and to access programming and diagnostic information.
SECTION 2 DEFINITION OF TERMS AZIMUTH: Angle in degrees measured clockwise from Magnetic North (0°) (Fig. 2). Fig. 2 IMPORTANT! There must be a clear “line of sight” to the satellite. Antennas, masts, obstructions on the vessel, etc. can all block the satellite signal from reaching the dish. ELEVATION: Angle in degrees measured from a level plane (Fig. 3). Fig. 3 SIGNAL STRENGTH: Intensity of electronic signal received from the satellite transmission.
SECTION 3 VUQUBE SETUP 1. Unpack and identify all components (Fig. 4). Fig. 4 2. Place the antenna unit in an area with a clear view to the southern sky (Fig. 5). The antenna unit should be as far as possible from objects like masts, antennas, etc. that can block the satellite signal. The coax from the antenna unit needs to enter the cabin to connect to the internal components. There must be no sharp bends in the coax. Fig.
ELECTRICAL HAZARD WARNING! The coax cable that connects the antenna unit to the controller carries a 24 volt electrical current. Exercise extreme caution when handling this cable. Do not cut, break, or splice this line. Do not insert or connect any devices such as splitters or any other device for any reason. This line is not compatible with any other equipment. Damage will occur to any device other than the antenna unit if connected to the antenna port on the controller.
SECTION 4 OPERATION IMPORTANT! There must be a clear “line of sight” to the satellite (See Fig. 2, Page 3). Masts, antennas, obstructions on the vessel, etc. can all block the satellite signal from reaching the dish. Note: This example is for the DTV 101 satellite in Region 2-North Central. The information on your controller will vary depending on the satellite and region you have chosen. Note: The VuQube must remain powered on to maintain a signal.
AUTOMATIC SATELLITE SWITCHING DIRECTV: Before using the automatic switching feature, you must configure the VuQube and your receiver for your desired option. For switching options see page 10 Dish Network - ExpressVu: Before using the automatic switching feature, you must configure the VuQube and your receiver for your desired option. For switching options see page 12. 1. Simply choose your desired channel using the receiver’s remote control.
SET SATELLITE SERVICE SATELLITE LIBRARY Page 8 DTV 101 DIRECTV at 101 DTV 101/ 110 hd DIRECTV HDTV at 101 and 110 DTV 101/ 119 DIRECTV HDTV at 101 and 119 Sat 110 Dish Network at 110 Sat 119 Dish Network at 119 DISH 61 Dish Network at 61 DISH 129 Dish Network at 129 DISH 148 Dish Network at 148 DISH 110/119 Dish Network at 110 and 119 DISH 1000 Dish Network HDTV at 110, 119, and 129 DISH 1000a Dish Network HDTV at 61, 110, and 119 EXPVU 82 Bell ExpressVu at 82 EXPVU 91 Bell Expre
SET REGION (OPTIONAL) Note: To reduce satellite acquisition time, you can set your current region.
SECTION 5 AUTOMATIC SATELLITE SWITCHING DIRECTV DIRECTV 101 SATELLITE ONLY To receive programming from the DIRECTV 101 satellite only, choose the DTV 101 option (see procedure on page 8), and make sure your receiver is set for round dish-1 satellite (do this through the receiver’s satellite set-up menu screens).
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SECTION 6 AUTOMATIC SATELLITE SWITCHING Dish Network - ExpressVu DISH 500 FOR DISH NETWORK The VuQube will automatically switch between the 110 and 119 satellites for Dish Network by using the receiver’s remote control, after the receiver has been properly configured. Follow the instructions on pages 13-15. DISH 1000/1000a FOR DISH NETWORK HDTV Dish Network HD programming is broadcast from 4 satellites (61,110,119,129). The 61 and 129 satellites broadcast identical programming.
SATELLITE RECEIVER CONFIGURATION IMPORTANT! The antenna must be on the ground, dock or motionless platform with no movement in order to configure the DISH HD receiver. For automatic satellite switching, King Controls recommends using a Dish Network model 311 receiver for Dish 500, and a Dish Network model VIP211 or a VIP211k HDTV receiver for Dish 1000/1000a. Do not use dual tuner receivers or recorders. If you do not have a clear view of the satellites, the switch will not load.
4. Press Wait for dish to lock onto satellites, and controller to display: 5. On the receiver remote, press menu, 6, 1, 1. 6. Highlight Check Switch and press Select. 7. Make sure Superdish and Alternate boxes are NOT selected. 8. Highlight Test and press Select. Screen graphics may vary. The unit will perform a check switch test, and the dish will periodically move back and forth. (This process will take several minutes.
9. When test is complete, a screen similar to one of the following should appear: DISH 500 BELL EXPRESSVU MUST SHOW “SW21” NO “X”s DISH 1000 DISH 1000a NO “X”s MUST SHOW “SW64” If indicated results are not obtained, go back to Step 5 and run test again. Contact King Controls if the check switch fails to load after 4 attempts. 10. Save the settings, exit to the main menu screen and wait for your programming to download. 11.
SECTION 7 SYMPTOM Controller does not power up. TROUBLESHOOTING POSSIBLE SOLUTION Check: controller is connected to power supply. power supply is plugged into 110 VAC outlet. Controller remains in one of the following conditions: Unplug controller from power supply for 10 seconds, then plug back in. Check coax cable connection between controller and antenna unit. POWER TRIP Verify voltage on coax at antenna unit is 24 volts. ANT COM ERROR? TUNER COM ERROR? Controller displays AZ FAULT.
SYMPTOM Unit never locks on or locks on and drifts off of satellite. POSSIBLE SOLUTION Atmospheric moisture. Unit will lock on as weather improves. Check for obstruction in sky in direction of satellite. Select another satellite and verify unit locks on. Verify coax cables are properly terminated with SNAP-N-SEAL® connectors only. Perform OPTION 21 RE-INITIALIZE and 0-RECALIBRATE (pages 18-19). Inspect all coax cables for kinks and verify connections are snug but not overly tight.
OPTION 21 RE-INITIALIZE and 0 RECALIBRATE Page 18
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SECTION 8 SECURITY BRACKET The VuQube can be secured to an object using a padlock and cable (Fig. 6). Fig.
SECTION 9 MAINTENANCE The VuQube Satellite System has been designed to be maintenance and trouble free. For optimum signal strength, keep the enclosure clean from dirt, bugs, and other debris. Periodic washing of the enclosure with mild soap and water is recommended. If you plan on not using your VuQube for long periods of time, it is recommended that the system be put through a search procedure on a quarterly basis to keep all moving parts in good working order.
SECTION 10 LIMITED WARRANTY Every VuQube Satellite System is thoroughly inspected and tested before leaving the factory. It is covered by a one year parts limited warranty from the date of original purchase. This warranty does not cover installation and external wiring or refurbished units. Should any trouble develop during the warranty period, contact King Controls. Only King Controls may perform warranty evaluations and repairs.
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11200 Hampshire Avenue South, Bloomington, MN 55438-2453 Phone: (800) 982-9920 Fax: (952) 922-8424 www.kingcontrols.
