User`s guide

14
Troubleshooting (FAQ)
1. Q: What type of file formats does the Digital Photo Frame support?
A: Support JPEG, MP3, MPEG 1, MPEG 2 and MPEG 4
2. Q: Why are some of my photos not able to be displayed on the viewer?
A: Most digital cameras take and save the photos in a JPEG format which allows the digital photo
frame to display the photos. However, some images (for example web page images, scanned
images, or RAW format photos taken by special cameras) may not be supported.
3. Q: There is no picture on the screen?
A: Make sure the flash card is installed properly in the flash card reader.
Verify the power adapter is connected properly to the power outlet and DC input on the digital
picture frame.
Turn off the Digital Photo Frame and reinsert the memory card properly.