USER GUIDE
Table of Contents TABLE OF CONTENTS ............................................................................................................... 2 WELCOME TO VUDU ................................................................................................................. 4 PLAYER SPECIFICATIONS & DETAILS................................................................................ 5 SETTING UP YOUR VUDU INTERNET MOVIE PLAYER .................................................. 7 First Steps ........
FreeCell. ..................................................................................................................................... 30 Klondike ..................................................................................................................................... 30 INFO & SETTINGS .................................................................................................................... 31 Service Quality ...................................................................
WELCOME TO VUDU! Thank you for choosing VUDU, instant access to thousands of movies and television shows right from the comfort of your living room. It is our sincere hope that you will enjoy using VUDU as much as we have enjoyed creating and evolving our unique product. This User Guide is designed to offer assistance in the set-up and operation of your VUDU Internet Movie Player and to define the features of the service and your account.
PLAYER SPECIFICATIONS & DETAILS VUDU BX100 What’s Included VUDU Internet Movie Player VUDU Remote HDMI™ Cable Ethernet Cable Composite Video with Analog Stereo Audio Cable Power Supply & AC Cord RF Antenna 2 AA Batteries Dimensions 2.4”h x 8.9”w x 7.3”d Weight: 4.2 lbs Packaged Weight: 7.
Networking Requirements High-speed broadband Internet connection: -4.0 Mbps actual for instant high-definition viewing and delayed HDX viewing -2.0 Mbps actual for instant standard definition viewing -1.0 Mbps actual for delayed viewing Note: Speeds as advertised by ISPs may vary from actual speeds TV Compatibility High-definition Enhanced definition Standard definition Video Outputs HDMI v 1.
SETTING UP YOUR VUDU INTERNET MOVIE PLAYER First Steps WHERE TO PUT YOUR INTERNET MOVIE PLAYER (Everyone) • Please maintain a minimum of two inches clearance around the sides, front, and rear of the VUDU Internet Movie Player to maintain proper ventilation for the unit. • Do not place the player on an amplifier or any component with open vent holes on top. This could cause the unit to overheat.
CONNECT ANTENNA (Everyone) Next, locate the antenna. Twist it onto the connector on the back of the player labeled “Remote.” Note: The VUDU remote is a radio frequency, or RF, remote. This means you don’t have to point it at the VUDU Internet Movie Player for it to work. Because RF remotes use radio waves, however, it is imperative to use the antenna in order for the player to receive input from the remote.
3. Connect the VUDU Internet Movie Player to a power source using the enclosed power supply and AC cord. (First affix the cord to the player and then plug it into the outlet.) Use only the authorized power supply and AC cord, provided by VUDU. Note: The VUDU Internet Movie Player is capable of outputting Dolby Digital Surround Sound over HDMI if your television supports it.
WHAT TO EXPECT AFTER THE SIMPLE SET-UP Now that you’ve connected power to your VUDU Internet Movie Player, you should see red and then green LED indicators come on within a couple of seconds. In approximately 20 seconds, the VUDU logo will appear on your television. If you do not see the VUDU logo after one minute, consult your TV’s owner’s manual and make sure the TV or monitor is set to the right video input.
OTHER VIDEO CONNECTIONS If you are not using an HDMI connection for video, you will want to choose one of the video connections below. We have listed these options in order from the most recommended for optimal video quality to least recommended. Please choose the connection that works best with your television. Option A: Component Video • Use component video cables (sold separately) to connect your VUDU Internet Movie Player to your television or receiver’s component video inputs.
Option C: Composite Video • Use the supplied composite video with analog stereo audio cable to connect your VUDU Internet Movie Player to your television’s composite video input. OTHER AUDIO CONNECTIONS If you are not using an HDMI connection for audio, you will want to choose one of the audio connections below. We have listed these options in order from the most recommended for optimal audio quality to least recommended. Please choose the connection that works best with your television or A/V receiver.
Option B: Analog Stereo Audio through an A/V receiver • If you have analog stereo speakers, use a separate stereo audio cable with RCA connectors to connect your VUDU Internet Movie Player to the analog stereo audio inputs on the back of your A/V receiver.
Last Steps CONNECT BROADBAND INTERNET Once you have completed video and audio set-up, connect your VUDU Internet Movie Player to a broadband Internet connection using the supplied Ethernet cable. For Networking possibilities, please visit the Networking section of this User Guide. CONNECT TO A POWER SOURCE Connect the VUDU Internet Movie Player to a power source using the enclosed power supply and AC cord. (First affix the cord to the player and then plug it into the outlet.
WHAT TO EXPECT AFTER VIDEO AND AUDIO SET-UP Now that you’ve connected power to your VUDU Internet Movie Player, you should see red and then green LED indicators come on within a couple of seconds. In approximately 20 seconds, the VUDU logo will appear on your television. If you do not see the VUDU logo after one minute, consult your TV’s owner’s manual and make sure the TV or monitor is set to the right video input.
THE WIRELESS SIMPLE SET-UP If you have a VUDU wireless kit (optional) and an available HDMI input on your TV, you will be able to take the following three steps and be ready to VUDU. If you don’t have an HDMI input, or you prefer other audio or video connections, that’s fine too–we’ll take you through the alternatives (please see pages 11-13 of this guide).
The LED indicators for Power and Ethernet on HOME NETWORK 1 will light up briefly and then go off. Instructions: VUDU BOX 2 A. Locate the wireless adapter marked VUDU BOX 2. Locate the other Ethernet cable included with the wireless kit. Connect one end of the Ethernet cable to VUDU BOX 2. Connect the other end to your VUDU Internet Movie Player. B. Locate the included USB to DC cable. Insert one end into the DC-IN socket of VUDU BOX 2.
3: Place the VUDU Internet Movie Player where you plan to keep it. Then, connect the player to a power source using the enclosed power supply and AC cord. (First connect the cord to the player and then plug it into the outlet.) The LED indicators for Power and Ethernet on VUDU BOX 2 will now light up. After a few seconds, the LED indicator for Wireless will start blinking. Going forward, all three LED indicators on both wireless adapters should be illuminated.
WHAT TO EXPECT AFTER WIRELESS SET-UP Now that you’ve connected power to your VUDU Internet Movie Player, you should see red and then green LED indicators on the front of the player come on within a few seconds. In approximately 20 seconds, the VUDU logo will appear on your television. If you do not see the VUDU logo after one minute, consult your TV’s owner’s manual and make sure the TV or monitor is set to the right video input.
NETWORKING INTERNET CONNECTION REQUIREMENTS To use the VUDU service, you must have a high-speed broadband Internet connection (such as cable or medium to high-grade DSL). Instant playback of standard definition movies requires a bandwidth of 2.0 Mbps (Megabits per second), usually advertised by ISPs as 3.0 Mbps. instant playback of high-definition titles requires 4.0 Mbps. HDX titles require a full download before playback begins. Actual download times may vary.
The VUDU Wireless Kit contains two pre-configured 802.11g adapters and requires no computer, passwords, or configuration. Simply connect one adapter to your VUDU Internet Movie Player and the other to your home network. The VUDU Wireless Kit supports the full range of VUDU functionality, including instant playback of HD content, bandwidth permitting.
THE VUDU REMOTE HOW TO USE The VUDU remote is central to the VUDU experience. Its unique five-button design enables you to move quickly and easily around the user interface. You’ll find that your remote fits nicely in the palm of your hand. You’ll also find that its operation is so intuitive you can use it in the dark. The remote’s main control is the Scroll Wheel. To navigate through any screen, use your thumb to roll the scroll wheel up or down.
RE-PAIRING YOUR REMOTE If your remote control becomes sporadically responsive to commands, exercises “phantom” commands, or is completely non-responsive, first double-check that your antenna is firmly attached to the rear of the VUDU Internet Movie Player and pointing straight upwards. Then, make sure that the batteries in your remote aren’t dead. In cases where the remote’s signal might be encountering interference from other devices, you may wish to adjust the player’s sensitivity to the remote control.
6) The “VUDU starting…” screen will be present for approximately 60 seconds while the system starts. 7) Once the unit completes this part of the process, you will be prompted to repeat the pairing sequence: a) Hold down the “VUDU” button on the remote and press the “back arrow” button four times. Then, release the “VUDU” button. b) Move the scroll wheel forward and then back. c) You should get a confirmation message on screen telling you that you have successfully paired the remote control.
FINDING MOVIES OVERVIEW The VUDU Internet Movie Player employs a powerful discovery engine to help you find great movies and an extraordinary delivery model so that you may enjoy them instantly. The VUDU HOME SCREEN is the starting point of this experience.
THE VUDU HOME SCREEN The VUDU Home screen has six buttons: • • • • • • Most Watched New on VUDU Explore Catalog My VUDU VUDU Labs Info & Settings Each button and the screens to which they lead are defined below. MOST WATCHED This screen lists, in order of their ranking, the top 100 movies rented or purchased the previous week on the service.
EXPLORE CATALOG When you select this button, you will be taken into another screen which contains five buttons: • • • • • Explore by Genre Explore HD Explore TV Shows Search by Actor or Director Search by Title Explore by Genre This tool allows you to limit your search to movies that fall within a chosen genre. After you have picked one genre, you might wish to further refine your search by choosing another. Do this by clicking any other “with [genre name]” selection.
MY VUDU When you select this button, you will be taken into another screen which contains five buttons: • • • • • My Rentals lists your active rentals on the service. My Movies lists movies you own. My TV Shows lists your purchased TV shows. My Wish List lists titles you would like to rent or buy down the road. Archive or Delete groups all your titles for easy archiving or deletion. My Rentals This screen lists your active rentals on the service. My Movies This screen lists movies you own.
VUDU Labs VUDU Labs is where we allow access to popular free Internet content. When you select this button, you will be taken into another screen which contains nine buttons: • • • • • • • • • YouTube where you can browse and play popular videos. On-demand TV is where you can browse and watch TV shows and podcasts. Flickr from Yahoo! allows you to view and explore photos. Picasa from Google allows you to view and explore photos.
Movie Tiles Movie Tiles is a brain teaser that forces you to rebuild a scrambled movie poster. • To move upward scroll the wheel up. • To move downward scroll the wheel down. • To move a tile to the free space, click the scroll wheel. FreeCell FreeCell is a game of solitaire using a standard 52 card deck of playing cards. • To move left, scroll the wheel left. • To right, scroll the wheel right. • To select a card, click the scroll wheel.
INFO & SETTINGS When you select this button, you will be taken into another screen which contains seven buttons: • • • • • • • Service Quality Parental Controls Audio Settings Video Settings Advanced Settings System Info Credits Service Quality This screen communicates the status of your network connection and the resulting speed with which you are able to view movies.
You may override our recommendation by choosing from the remaining options. (We will only present those options that are viable given your available bandwidth.) In this screen, you may also view VUDU’s current bandwidth usage in Kbps. Network Set-up Choose automatic or manual configuration of your network. • Automatic configuration, in which VUDU configures your Internet settings from a DHCP server residing on your network, is the most common setting.
managed through the Adult Content Settings located in Parental Controls. The Adult Content Settings provide three options for visibility of the AVN channel on your player: 1. Hide button—the AVN channel button will not appear on the VUDU Home screen. You would have to change the setting in order to enter the channel or enter through Parental Controls. 2. Require passcode—the AVN channel button is displayed on the VUDU Home screen but requires your Parental Controls passcode for entry. 3.
Note: The back of your VUDU Internet Movie Player has a switch labeled “Analog Video Out.” It is set to 480i by default. If you are using component video and your television supports 480p, set the switch to 480p. If you are using composite or S-Video connections, double check that the player is on the default setting of 480i. Otherwise, you may not get any video signal. Adjust Overscan Most TVs shift the edges of the television image, either insetting or cutting off part of the picture.
BUYING AND RENTING MOVIES After navigating to the MOVIE DETAILS SCREEN of the film you wish to watch, you will be presented with one of three options: 1) Rent your selection 2) Purchase your selection 3) Rent or purchase your selection Our agreements with studios dictate on a case-by-case basis whether a film is available for rental, purchase, or both. These classifications are fluid, i.e., they change regularly.
Parental Controls & The AVN Adult Channel on VUDU Once you have opted to receive the AVN channel at My VUDU, you can manage the visibility of the channel through the Adult Content Settings located in Parental Controls (within the Info & Settings menu). The Adult Content Settings provide three options for visibility of the AVN channel on your player: 4. Hide button—the AVN channel button will not appear on the VUDU Home screen.
YOUR ACCOUNT ACTIVATION Account activation is required in order to begin use of the VUDU service. During Guided Set-up (initiated when set-up of your player is complete and it is powered on the first time), you will be given a one-time activation number and be directed to set-up and activate your VUDU account online, at www.VUDU.com/activation. There, you will provide the activation number you’ve been assigned, and your player will be linked with your account.
Care and we will suspend your account. Once you are ready to begin ordering movies again, just contact us and we will re-instate the account. There are no service charges for this action. In the case that your account is idle for one year, we will automatically suspend it. CANCELLATION You may cancel your VUDU service account at any time by calling Customer Care at 1-888-554-VUDU (8838). Any remaining cash balance in your VUDU account will be refunded at that time.
FAQS & TROUBLESHOOTING You will find answers to many commonly asked questions about VUDU in our FAQs. A complete, categorized list can be found at www.VUDU.com/faq. Below are some of our most popular FAQs and several troubleshooting scenarios. FAQS What do the various blinking lights / LED on the VUDU Internet Movie Player mean? Left LED Flashing Green Green Yellow Possibilities VUDU is currently booting. VUDU is operating normally. VUDU is currently in standby mode and thus not outputting any video.
Player and the other to your home network. VUDU’s Wireless Kit supports the full range of VUDU functionality, including instant playback of HD content, bandwidth permitting. Can I take my VUDU Internet Movie Player with me when I travel? Yes, but if you are not able to connect the player to an Internet connection at your destination, you will only be able to play movies that you own or have already rented.
TROUBLESHOOTING Problem: My remote control does not seem to be as responsive as it should be. Solution: Should you find that your remote is responding slowly or sporadically to commands, first double check that your antenna is firmly attached to the VUDU Internet Movie Player. The antenna must be connected for your remote to function properly. It may also help if the antenna is pointing straight upwards.
option in Info & Settings -> Video Settings. In this particular case, it should probably be set to “Boxed.” Problem: I am only hearing two channels of sound, plus the subwoofer. Shouldn’t it be 5 channels plus subwoofer? Solution: Some titles on VUDU have stereo sound rather than Surround Sound. Some A/V receivers will use various technologies to try to simulate Surround Sound, but it’s likely that the title in question is stereo only.
SAFETY AND REGULATORY COMPLIANCE INFORMATION SAFETY STATEMENTS VUDU Internet Movie Player • Warning: Do not move the VUDU Internet Movie Player while it is plugged into a power source. This may cause significant damage to the hard drive, resulting in loss of data or functionality. • Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. Do not use near water. • Do not open your VUDU Internet Movie Player. If you do so, it will void the warranty.
• Apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, such as vases, shall be placed on the apparatus. • This remote controller is for use only with compatible UL Listed Audio/ Video apparatus (the VUDU Internet Movie Player). • Properly dispose of used batteries. • Replace batteries with only similar type (AA). VUDU remote model VUDUAC101 Complies with UL 60065 7th Edition; File number E309116.
CREDITS © 2008 VUDU, Inc. All rights reserved. Manufactured under license from Dolby Laboratories. Dolby and Dolby Digital Plus are registered trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Portions of content provided by All Movie Guide © 2006 All Media Guide, LLC. All Movie Guide is a registered trademark of All Movie Guide, LLC.
