Specifications

1.Manual_Chap2_Collections.doc Prepared by Resource Management Group, Inc.
6/28/04 Page 1 of 3 941 358-7730
2.0 Collections
Donations are usually collected 3 ways: store collection, contracted pickups, special event
collection. Collection attendants have two important program responsibilities: customer
relations and fee collection. Attendants must be trained to treat donors with respect and
offer clear options for proper handling of their used electronics.
2.1 Documents
 Donation Slip
 Household Brochure
 Institutional Brochure
 Mail-Back Flyer
 Certificate of Reuse, Recycling or Destruction
 Donor Survey