Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . 1 Telephone base installation . . . . . . . . . . 2 Battery installation and charging . . . . . . . . 3 Mounting bracket installation . . . . . . . . . . 4 Handset layout . . . . . . . . . . . . . . . . . 6 Telephone base layout . . . . . . . . . . . . . 7 Telephone settings . . . . . . . .
Table of contents Make a call log entry ready to dial . . . . . . . Dial a call log entry . . . . . . . . . . . . . . Save a call log entry to the directory . . . . . Delete from the call log . . . . . . . . . . . . Call log display screen messages . . . . . . . Redial list . . . . . . . . . . . . . . . . . . . Dial a redial entry . . . . . . . . . . . . . . . Delete from redial . . . . . . . . . . . . . . .
Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. 3. Batteries (2) 4. Telephone line cord 5. Telephone base power adapter 1. Handsets (2) 6. Telephone base with mounting bracket 7. Charger and charger adapter www.vtechphones.com 8. User’s manual Basic operation 2. Battery compartment covers (2) • To purchase replacement batteries or power adapters, visit our website at www. vtechphones.
Getting started Telephone base installation • Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • The telephone base power adapter and the charger adapter are intended to be correctly oriented in a vertical or floor mount position.
Battery installation and charging 1 2 3 4 www.vtechphones.com • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • To purchase replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Charge light Basic operation Install the battery as shown below. The battery may have enough charge for short calls.
Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installation: 1. Slide the bracket down and away from the telephone base. 2. Tilt the top of the bracket down so that is rests on the base. Align the grooves on the bracket with the tabs on the base. See image 2 below. 3.
Getting started Getting started Mounting bracket installation (continued) 1 Basic operation Desktop/tabletop bracket installation: Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps: 1. Remove the bracket from wall mount orientation by sliding it up towards the top of the base. 2. Tilt the top of the bracket up so that the lower portion of the bracket rests on the base. See images 2. 3.
Getting started Handset layout MUTE/REMOVE • While on a call, press to mute microphone. • While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log. • Press to delete digits when predialing (preview numbers before dialing). / (Directory) • Press to enter the directory when the handset is not in use. • While in the menu, press to scroll up. CHARGE light • On when the handset is charging in the telephone base or charger.
Getting started Getting started Telephone base layout • Press to page the system handsets. VOICEMAIL light • Flashes when there are new messages stored in your phone company voice mail service. IN USE light • Flashes when there is an incoming call or another telephone sharing the same line is in use . • On when a system handset is in use. www.vtechphones.
Telephone settings Ringer volume • The ringer will be off if the volume is set to zero, and a ringer off icon will be displayed. You can change the ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls. To adjust the ringer volume: 1. Press VOL or VOL to select the desired ringer volume when the handset is not in use. 2. When you stop pressing the volume buttons, the setting will be saved. -OR1.
Telephone settings This menu allows you to choose from different ringer tones. To choose a ringer tone: 1. Press MENU/SELECT to display the menu when the handset is not in use. 2. Press or to select >RINGER TONE, then press MENU/SELECT. 3. Press or to select the desired ringer tone. A sample of each ringer tone will be played when scrolling through the choices. 4. Press MENU/SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.
Telephone settings Key tone The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting: 1. Press MENU/SELECT to display the menu when the handset is not in use. 2. Press or to select > KEY TONE, then press MENU/SELECT. 3. Press or to choose ON or OFF. 4. Press MENU/SELECT to confirm your selection. You will hear a confirmation tone. >KEY TONE LANGUAGE KEY TONE ON Language You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.
Telephone settings If you subscribe to voice mail service provided by your local telephone company, NEW VOICE MAIL and will appear on the handsets and the VOICEMAIL light on the telephone base will flash when you have new voice mail. Please contact your local telephone company for more information about voicemail service. After you have listened to all new voice mail messages, the indicators on both the handset and telephone base will be turned off automatically. To manually turn off these indicators: 1.
Telephone operation Make a call • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause. 1. Press /FLASH or 2. Dial the number. -OR1. Dial the number. 2. Press /FLASH or /SPEAKER. /SPEAKER. Answer a call • Press /FLASH, (0-9, #, *).
Telephone operation Mute Ringer mute You can mute the ringer temporarily when the telephone is ringing. • Press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer. The next call will ring normally. PHONE MUTED Basic operation Telephone operation The mute function allows you to hear the other party while the other party cannot hear you. 1. During a call, press MUTE/REMOVE on the handset. MUTED will be temporarily displayed on the screen, along with the smaller MUTE icon. 2.
Telephone operation Volume During a call, use the volume button on the right side of the handset to adjust the listening volume. • Press VOL or VOL to adjust the listening volume to a comfortable level. Find handset This feature allows the telephone base to page all the handsets. 1. Press FIND HANDSET on the telephone base. All the handsets will ring and the screens display ** PAGING **. 2.
Telephone operation Intercom www.vtechphones.com CALLING OTHER HANDSET OTHER HANDSET IS CALLING • If the destination handset does not answer the intercom call within 100 seconds, is in the directory, is in the call log, is on a call, or out of range, the originating handset screen will display UNABLE TO CALL TRY AGAIN and return to idle mode. 15 Basic operation Telephone operation The intercom feature allows conversation between two registered handsets of the same system. 1.
Telephone operation Conference call You can have a conference call with an external line and two registered handsets. When one handset is on the line, • Press /FLASH or /SPEAKER on another handset to join the call. -OR1. Press INT to initiate an intercom call. The screen displays CALLING OTHER HANDSET. 2. The destination handset rings and its screen displays OTHER HANDSET IS CALLING. 3.
Telephone operation Transfer an external call www.vtechphones.com CALLING OTHER HANDSET OTHER HANDSET IS CALLING INTERCOM • If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing /FLASH, or OFF/CLEAR or INT.
Telephone operation Switch between external and intercom call If you are on an external call and you wish to intercom the other handset without disconnecting the external call: 1. During a call, press INT to put the call on hold at the originating handset. The screen will display CALLING OTHER HANDSET. 2. The destination handset will ring and its screen will display OTHER HANDSET IS CALLING. 3.
Telephone operation Answer an incoming call during an intercom call www.vtechphones.com Basic operation Telephone operation During an intercom call, there will be an alert tone signaling an incoming call. • To answer the incoming call, press /FLASH and the intercom call will end automatically. • To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the handset.
Telephone operation Directory The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters for the name. • The directory can be accessed when the handset is not in use by pressing once or MENU/SELECT three times. • The screen will display DIRECTORY EMPTY if there are no records in the directory. • When the directory is full and you attempt to save an entry, the screen will display LIST FULL.
Telephone operation Store a directory entry www.vtechphones.com • Saving or deleting a number on one handset will automatically update all other handsets. _ 21 Basic operation Telephone operation 1. Press MENU/SELECT twice when the handset is not in use. >DIRECTORY 2. Press or to select >STORE, then press MENU/SELECT. CALL LOG The screen displays ENTER NUMBER. 3. Use the dialing keys to enter the number. • Press MUTE /REMOVE to backspace and erase >STORE REVIEW a character.
Telephone operation Character chart • When entering a name in the directory, the first letter of each word will be capitalized automatically. Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 1 2 3 , 4 5 6 7 1 1 # , - .
Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll through the directory. Basic operation Telephone operation >REVIEW STORE To start an alphabetical search: 1. Press once or MENU/SELECT three times to enter the directory. VTECH 2. Use the dialing keys to enter the first letter associated with 800-595-9511 the name.
Telephone operation Edit a directory entry 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to find it. 3. Press MENU/SELECT to confirm your selection. The EDIT NUMBER screen displays EDIT NUMBER. 595-9511_ 4. Use the dialing keys to edit the number. • Press MUTE /REMOVE to backspace and erase a character. • Press and hold MUTE/REMOVE to erase the entire entry. • Press to move the cursor to the left or to the right.
Telephone operation Delete from the directory www.vtechphones.com Basic operation Telephone operation 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to find it. 3. Press MUTE/REMOVE to remove the desired entry. You will hear a confirmation tone.
Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re on a call. These features require services provided by your local telephone company.
Telephone operation Call log www.vtechphones.com HANDSET X XX MISSED CALLS CALL LOG EMPTY • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers. • The time on all handsets is automatically set and updated with incoming caller ID.
Telephone operation Review the call log 1. Press CID when the handset is not in use. 2. Press or to browse through the call log. -OR1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >CALL LOG. 3. Press MENU/SELECT. 4. Press or to browse through the call log. • The name (if available), telephone number, date and time of all incoming calls are displayed on the screen. • There will be an error tone when the list reaches the beginning or end of the call log. 28 www.vtechphones.
Telephone operation Make a call log entry ready to dial • Saving or deleting a number on one handset will automatically update all other handsets. 800-595-9511 1-800-595-9511 595-9511 1-595-9511 Dial a call log entry 1. When in the call log, press or to scroll to the desired entry. 2. Press /FLASH or /SPEAKER to dial the entry. www.vtechphones.
Telephone operation Save a call log entry to the directory 1. When in the call log, press or to scroll to the desired entry. 2. Press MENU/SELECT. • You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for your area. Press MENU/SELECT when done. • Edit the name, if necessary. Press MENU/SELECT when done. 3. Successful programming is indicated by SAVED on the handset display along with a confirmation tone.
Telephone operation Delete from the call log To delete all entries: 1. When in the call log, press and hold REMOVE to delete the entire call log. The screen displays DELETE ALL CALLS? 2. Press MENU/SELECT to confirm. You will hear a confirmation tone. If you change your mind, press OFF/CLEAR to cancel the deletion and return to the call log. www.vtechphones.com Basic operation Telephone operation To delete one entry: 1. When in the call log, press or to scroll to the desired entry. 2.
Telephone operation Call log display screen messages Displays: When: PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No call information is available about this caller. LONG DISTANCE 32 This is a long distance call. www.
Telephone operation Redial list Basic operation Telephone operation The telephone stores the five most recently dialed numbers in the redial list. • When there are already five entries in the redial list, the earliest entry will be deleted to make room for the latest entry. • Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry. The redial list can be accessed by pressing REDIAL when in idle mode. Dial a redial entry 1.
Handset display screen messages ALREADY SAVED CALL LOG EMPTY CALLING OTHER HANDSET CONNECTING... CHARGING DIRECTORY EMPTY ENDED INTERCOM INCOMING CALL INTERCOM ENDED LINE IN USE LIST FULL LOW BATTERY MICROPHONE ON MUTED 34 The telephone number you have entered is already stored in the directory. There are no call log entries. Calling another handset. The cordless handset is searching for the telephone base. A handset with low battery has been placed in the telephone base or charger to recharge.
Handset display screen messages OTHER HANDSET IS CALLING Another system handset is calling. OUTSIDE CALL TRY AGAIN Connected to the external call during call transfer. The cordless handset locator has been activated. The handset is in use. The battery is very low. The handset should be placed in the telephone base or charger. The ringer is muted temporarily during incoming call. Your operation has been saved. The handset speakerphone is in use.
Handset display screen messages WARNING CHECK BATTERY! XX MISSED CALLS The battery is not installed or not installed properly in the handset. -OR The battery needs to be replaced. -OR An incorrect battery has been installed. Use only the supplied VTech battery or equivalent. There are unreviewed calls in your call log. Handset and telephone base indicators Handset lights • On when the handset speakerphone is in use. CHARGE • On when the handset is in the telephone base or charger and is charging.
Handset and telephone base indicators Handset icons MUTE • Microphone is muted. • Ringer off. NEW • New call log entries. NEW VOICE MAIL • New voice mail received from the local telephone company. SPEAKER • In speakerphone mode. Battery indicator • Cycles (low, medium, and full) when handset battery is charging. • Flashes when the battery is low and needs charging. 37 Appendix www.vtechphones.
Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking) Eight hours While not in use (standby*) Four days *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • The handset beeps when taken off the telephone base. • LOW BATTERY is displayed and the battery icon on the handset screen is flashing.
Important safety instructions SAVE THESE INSTRUCTIONS www.vtechphones.com 39 Appendix When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use.
Troubleshooting Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on. • Remove and reinstall the battery, then charge for up to 16 hours. • If the handset is in the charger or in the telephone base but the CHARGE light on the handset is not on, refer to The charge light is off in this section.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • • • • • • • • • • 42 Make sure the ringer volume is not set to zero (page 8). Make sure the telephone line cord and power adapter are plugged in properly (page 2). The handset may be too far from the telephone base. Move it closer to the telephone base. There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise.
Troubleshooting Problem Suggestion There is interference dur ing a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for filter information. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference.
Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise on the • Make sure the telephone line cord is plugged in securely. cordless handset, and none of the keys or buttons works. My caller ID features are not working properly.
Troubleshooting Problem Suggestion Caller ID entries do not match the numbers I need to dial. • Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number,) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log.
Troubleshooting Problem Suggestion Common cure for electronic equipment. • If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the cordless handset. • Wait a few minutes before connecting power to the telephone base. • Re-install the battery and place the cordless handset in the telephone base or charger.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display CONNECTING...
About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Warranty 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm) Telephone base: 5.02in X 4.04in X 4.06in (127.5mm X 102.5mm X 103.0mm) Charger: 2.80in X 3.14in X 2.
Index A About caller ID 26 About cordless telephones 49 Answer a call 12 Answer an incoming call during an intercom call B Battery Edit a directory entry 24 End a call 12 32 H 52 Handset and telephone base indicators Handset display screen messages 34 Handset layout 6 36 I Indicators 36 Intercom 15 K Key tone L Language 10 10 www.vtechphones.
Index M Maintenance 48 Make a call 12 Make a call log entry ready to dial Mounting bracket installation 4 Mute 13 O Operating range Technical specifications 54 Telephone base installation 2 Telephone base layout 7 Transfer an external call 17 Troubleshooting 40 P Paging 14 Parts checklist 1 Pause 21, 24 V Voice mail 11 Volume 8, 14 R 56 29 Save a call log entry to the directory 30 Search the directory 23 Speakerphone 12 Store a directory entry 21 Switch between external and intercom call T 48
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s manual www.vtechphones.
