User's Manual
27
I hear other 
calls when 
using the 
telephone.
Disconnect the 
telephone base from the 
telephone wall jack. Plug 
in a different telephone. If 
you still hear other calls, 
the problem is probably 
in the wiring or telephone 
service. Contact your 
telephone service 
provider.
I hear noise on 
the cordless 
handset and 
the keys do not 
work.
Make sure the telephone 
line cord is plugged in 
securely.
There is 
interference 
during a 
telephone 
conversation. 
My calls fade 
out when 
I am using 
the cordless 
handset.
The handset may be out 
of range. Move it closer 
to the telephone base.
If you subscribe to 
high-speed Internet 
service (DSL - digital 
subscriber line) through 
your telephone line, 
you must install a 
DSL filter between the 
telephone line cord 
and the telephone wall 
jack. The filter prevents 
noise and caller ID 
problems caused by DSL 
interference. Contact your 
DSL service provider for 
more information about 
DSL filters.
Appliances or other 
cordless telephones 
plugged into the 
same circuit as the 
telephone base can 
cause interference. Try 
moving the appliance 
or telephone base to 
another outlet.
The location of your 
telephone base can 
impact the performance 
of your cordless phone. 
For better reception, 
install the telephone base 
in a centralized location 
within your home or 
office, away from walls 
or other obstructions. 
In many environments, 
elevating the telephone 
base improves overall 
performance.
The telephone 
does not 
receive caller 
ID or the 
telephone does 
not show caller 
ID during call 
waiting.
Caller ID is a 
subscription service. 
You must subscribe 
to this service from 
your telephone service 
provider for this 
feature to work on your 
telephone.
Both your and the 
caller’s telephone service 
providers must use 
equipment compatible 
with the caller ID service.
The caller may not be 
calling from an area 
which supports caller ID.
The caller ID information 
displays after the first or 
second ring.
The display 
shows Out of 
range or no 
pwr at base.
The handset may be out 
of range. Move it closer 
to the telephone base.
Make sure the power 
cord is securely plugged 
into the telephone base. 
Use a working electrical 
outlet not controlled by a 
wall switch.










