User's Manual

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Appendix
Appendix
Troubleshooting
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the same
problem, the problem is in the telephone wall jack. Contact your telephone service provider
(charges may apply).
The telephone line cord may be defective. Install a new telephone line cord.
Remove and install the battery again and place the handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.
Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this doesn’t solve the problem, relocate
your telephone or modem farther apart from each other, or use a different surge protector.
The location of your telephone base can impact the performance of your cordless phone.
For better reception, install the telephone base in a centralized location within your home or
office, away from walls or other obstructions. In many environments, elevating the telephone
base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
If calls are still not clear, the problem is probably in the wiring or telephone service. Contact
your telephone service provider (charges may apply).
If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
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