User's Manual
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid
proof of purchase (“Consumer” or “you”) that the Product and all accessories
provided in the sales package (“Product”) are free from defects in material and
workmanship, pursuant to the following terms and conditions, when installed
and used normally and in accordance with the Product operating instructions.
This limited warranty extends only to the Consumer for Products purchased
and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and
workmanship during the limited warranty period (“Materially Defective
Product”)?
During the limited warranty period, VTech’s authorized service representative
will repair or replace at VTech’s option, without charge, a Materially Defective
Product. If we repair the Product, we may use new or refurbished replacement
parts. If we choose to replace the Product, we may replace it with a new or
refurbished Product of the same or similar design. We will retain defective
parts, modules, or equipment. Repair or replacement of the Product, at
VTech’s option, is your exclusive remedy. VTech will return the repaired or
replacement Products to you in working condition. You should expect the repair
or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the
date of purchase. If VTech repairs or replaces a Materially Defective Product
under the terms of this limited warranty, this limited warranty also applies to the
repaired or replacement Product for a period of either (a) 90 days from the date
the repaired or replacement Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, re, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by
anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal
conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech
accessories; or
5. Product whose warranty/quality stickers, product serial number plates or
electronic serial numbers have been removed, altered or rendered illegible;
or
6. Product purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
Appendix
14